Assisted living
ACCEL AT WILLOW BEND
0.00 reviews · 0 verifiedPLANO, TXLic. 676349
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
VBP-SLow SNF VBP readmission measure score (0.0)Source: CMS SNF VBP (PDC)
VBP-RElevated VBP readmission rate (23.3%)Source: CMS SNF VBP (PDC)
VBPLower SNF VBP program ranking (#12,385)Source: CMS SNF VBP (PDC)
VBP-THigh nursing staff turnover in VBP period (61%)Source: CMS SNF VBP (PDC)
Provided by facility
Accel at Willow Bend offers a blend of skilled nursing and rehabilitative healthcare in a luxurious setting. The facility provides various care options, including short-term skilled nursing, long-term care, respite, and hospice services. Residents benefit from a comprehensive range of healthcare services and a dedicated healthcare team focused on quality care and compassion. The community emphasizes a hotel-like experience, ensuring comfort and support throughout the recovery process.
TherapiesOn-Site Rehabilitation Services
CMS Care CompareView on Medicare.gov →
Medicare overall
3/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.02 total HPRDRN 0.36 · weekend 89%Oct 2025 – Dec 2025
Survey history
11 inspections46 deficiencies on record
Federal IDs
CCN 676349
Overall: 3/5 · Health: 2/5 · Staffing: 2/5 · QM: 5/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyFeb 2026 · CMS1 deficiencies
- F-880SS E — Provide and implement an infection prevention and control program.
Health surveyJan 2026 · CMS2 deficiencies
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-921SS E — Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Health surveyAug 2025 · CMS15 deficiencies
- F-605SS D — Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
- F-655SS E — Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS E — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-688SS D — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-693SS D — Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-761SS E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS D — Provide and implement an infection prevention and control program.
- F-919SS D — Make sure that a working call system is available in each resident's bathroom and bathing area.
Fire safetyAug 2025 · STATE FIRE MARSHAL1 deficiencies
- K-741SS F — Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Health surveyMar 2025 · CMS1 deficiencies
- F-880SS F — Provide and implement an infection prevention and control program.
Health surveyJul 2024 · CMS8 deficiencies
- F-558SS E — Reasonably accommodate the needs and preferences of each resident.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-690SS E — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-755SS E — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS E — Provide and implement an infection prevention and control program.
Fire safetyJul 2024 · STATE FIRE MARSHAL1 deficiencies
- K-324SS F — Provide properly protected cooking facilities.
Health surveyJan 2024 · CMS5 deficiencies
- F-600SS H — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-607SS H — Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F-609SS E — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-677SS H — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-880SS E — Provide and implement an infection prevention and control program.
Health surveyDec 2023 · CMS1 deficiencies
- F-620SS D — Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Health surveyDec 2023 · CMS2 deficiencies
- F-583SS D — Keep residents' personal and medical records private and confidential.
- F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Health surveyMay 2023 · CMS9 deficiencies
- F-553SS D — Allow resident to participate in the development and implementation of his or her person-centered plan of care.
- F-580SS E — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-635SS D — Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
- F-656SS E — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-677SS E — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-692SS K — Provide enough food/fluids to maintain a resident's health.
- F-693SS K — Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-880SS D — Provide and implement an infection prevention and control program.
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Write a reviewOperated by STONEGATE SENIOR LIVING (nonprofit) since 2013.
- Feb 2015
operator transition — SOUTH LIMESTONE HOSPITAL DISTRICT
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — SOUTH LIMESTONE HOSPITAL DISTRICT