Assisted living
Arbor Care Center-Valhaven, LLC
0.00 reviews · 0 verifiedValley, NELic. 285117
DENYCMS payment denial (56 days)Source: CMS Penalties
VBPLower SNF VBP program ranking (#10,383)Source: CMS SNF VBP (PDC)
VBP-THigh nursing staff turnover in VBP period (77%)Source: CMS SNF VBP (PDC)
Provided by facility
Arbor Care Center – Valhaven offers skilled nursing care and a range of rehabilitation services including physical, occupational, and speech therapy. The facility provides individual treatment plans, medication management, and long-term and short-term care options. Amenities include private and semi-private rooms, a beauty salon, daily activities, and meals and dining services. The center emphasizes safety and well-being, especially during challenging times, ensuring residents receive attentive care and support.
Housekeeping & MaintenanceHousekeeping ServicesLaundry Services
Transportation & ShoppingGeneral Transportation Services
TherapiesOn-Site Rehabilitation Services
Fitness & Wellness ProgramsSalon Services
CMS Care CompareView on Medicare.gov →
Medicare overall
2/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
2.06 total HPRDRN 0.42 · weekend 95%Oct 2025 – Dec 2025
Survey history
7 inspections45 deficiencies on record
Federal IDs
CCN 285117
Overall: 2/5 · Health: 3/5 · Staffing: 1/5 · QM: 3/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Fire safetyAug 2025 · STATE FIRE MARSHAL10 deficiencies
- E-41SS F — Implement emergency and standby power systems.
- K-211SS E — Keep aisles, corridors, and exits free of obstruction in case of emergency.
- K-351SS F — Install an approved automatic sprinkler system.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-374SS E — Install smoke barrier doors that can resist smoke for at least 20 minutes.
- K-712SS F — Have simulated fire drills held at unexpected times.
- K-761SS F — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
- K-920SS E — Ensure proper usage of power strips and extension cords.
- K-923SS F — Have proper medical gas storage and administration areas.
Health surveyAug 2025 · CMS9 deficiencies
- F-606SS C — Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-628SS D — Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- F-641SS D — Ensure each resident receives an accurate assessment.
- F-689SS E — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-726SS D — Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- F-740SS D — Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
- F-943SS D — Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
- F-947SS D — Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Fire safetyJul 2024 · STATE FIRE MARSHAL6 deficiencies
- K-321SS E — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-354SS E — Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- K-363SS E — Install corridor and hallway doors that block smoke.
- K-712SS F — Have simulated fire drills held at unexpected times.
- K-921SS F — Ensure that testing and maintenance of electrical equipment is performed.
- K-922SS F — Meet requirements for the use and maintenance of medical gas equipment.
Health surveyJul 2024 · CMS6 deficiencies
- F-641SS D — Ensure each resident receives an accurate assessment.
- F-645SS D — PASARR screening for Mental disorders or Intellectual Disabilities
- F-759SS D — Ensure medication error rates are not 5 percent or greater.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS D — Provide and implement an infection prevention and control program.
- F-906SS F — Provide enough power supply for lighting all entrances and exits; equipment for fire detection and alarm systems, and extinguishers.
Fire safetyJul 2023 · STATE FIRE MARSHAL11 deficiencies
- K-300SS F — Meet other general requirements that are deficient.
- K-321SS E — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-324SS F — Provide properly protected cooking facilities.
- K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
- K-351SS E — Install an approved automatic sprinkler system.
- K-354SS F — Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- K-511SS F — Have properly installed electrical wiring and gas equipment.
- K-712SS F — Have simulated fire drills held at unexpected times.
- K-741SS E — Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- K-914SS F — Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- K-921SS F — Ensure that testing and maintenance of electrical equipment is performed.
Health surveyJul 2023 · CMS2 deficiencies
- F-661SS D — Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
- F-880SS F — Provide and implement an infection prevention and control program.
Health surveyJul 2023 · CMS1 deficiencies
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Write a reviewOperated by ARBOR CARE CENTERS (privately held) since 1992.
- May 2023
operator transition — KLAASMEYER, JESSICA
DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — KLAASMEYER, JESSICA - Jul 2019
operator transition — KLAASMEYER, LINDA
DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — KLAASMEYER, LINDA - Jul 2019
operator transition — KLAASMEYER, KENNETH
DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — KLAASMEYER, KENNETH - Jul 2019
operator transition — KLAASMEYER, AARON
DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — KLAASMEYER, AARON