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Assisted living

ARBOR OAKS HEALTHCARE AND REHABILITATION CENTER

0.00 reviews · 0 verifiedMALVERN, ARLic. 045270
Signals
DENYCMS payment denial (11 days)Source: CMS Penalties
VBP-SLow SNF VBP readmission measure score (0.0)Source: CMS SNF VBP (PDC)
FINECMS fine: $8,018Source: CMS Penalties
VBPLower SNF VBP program ranking (#10,684)Source: CMS SNF VBP (PDC)
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About

Arbor Oaks Healthcare and Rehabilitation Center is dedicated to enhancing the lives of elders in Malvern, Arkansas, and surrounding areas. The facility offers personalized care plans, 24/7 care, on-site therapy services, and daily activities to promote optimal health and well-being. Arbor Oaks fosters a community atmosphere that emphasizes respect, empathy, and kindness, ensuring every elder feels at home. The center features a state-of-the-art facility designed for comfort and healing.

CMS Care CompareView on Medicare.gov →
Medicare overall
3/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.38 total HPRDRN 0.41 · weekend 86%Oct 2025 – Dec 2025
Survey history
6 inspections22 deficiencies on record
Federal IDs
CCN 045270

Overall: 3/5 · Health: 3/5 · Staffing: 3/5 · QM: 3/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections
Health surveyJul 2025 · CMS3 deficiencies
  • F-569SS DNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
  • F-732SS CPost nurse staffing information every day.
  • F-812SS EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Health surveyJun 2025 · CMS1 deficiencies
  • F-609SS DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Fire safetyJun 2024 · STATE FIRE MARSHAL1 deficiencies
  • K-347SS FProperly provide smoke detection systems in areas open to corridors.
Health surveyJun 2024 · CMS6 deficiencies
  • F-609SS DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  • F-677SS EProvide care and assistance to perform activities of daily living for any resident who is unable.
  • F-689SS GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-803SS EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
  • F-805SS EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
  • F-812SS FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Fire safetyJul 2023 · STATE FIRE MARSHAL2 deficiencies
  • K-321SS FEnsure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
  • K-363SS EInstall corridor and hallway doors that block smoke.
Health surveyJul 2023 · CMS9 deficiencies
  • F-641SS DEnsure each resident receives an accurate assessment.
  • F-644SS DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
  • F-677SS EProvide care and assistance to perform activities of daily living for any resident who is unable.
  • F-689SS EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-695SS EProvide safe and appropriate respiratory care for a resident when needed.
  • F-761SS EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  • F-805SS EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
  • F-812SS FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-919SS EMake sure that a working call system is available in each resident's bathroom and bathing area.
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Ownership

Operated by SOUTHERN ADMINISTRATIVE SERVICES (privately held) since 1995.

  1. Jan 2022
    operator transition — PONTHIE, JOHN
    INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — PONTHIE, JOHN
  2. Jan 2022
    operator transition — PONTHIE, SHARLOT
    5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — PONTHIE, SHARLOT
  3. Jan 2022
    operator transition — JEJ ASSETS LP
    5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — JEJ ASSETS LP
  4. Sep 2019
    operator transition — 4P2T1 OPS HOLDING LP
    5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — 4P2T1 OPS HOLDING LP
Contact

955 DIVISION
MALVERN, AR 72104

5013325251arboroakshc.com
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