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Skilled nursing

AUTUMN LAKE HEALTHCARE AT WEST HARTFORD

0.00 reviews · 0 verifiedWEST HARTFORD, CTLic. 075407
Signals
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
VBP-SLow SNF VBP readmission measure score (1.9)Source: CMS SNF VBP (PDC)
FINECMS fine: $24,453Source: CMS Penalties
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About

Autumn Lake Healthcare at West Hartford offers comprehensive care services in a picturesque setting, providing skilled nursing for a variety of complex medical conditions. Located conveniently near UConn John Dempsey Hospital, the facility specializes in both short-term rehabilitation and long-term care, ensuring a supportive environment for recovery and well-being.

CMS Care CompareView on Medicare.gov →
Medicare overall
3/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.98 total HPRDRN 0.63 · weekend 88%Oct 2025 – Dec 2025
Survey history
12 inspections89 deficiencies on record
Federal IDs
CCN 075407

Overall: 3/5 · Health: 2/5 · Staffing: 3/5 · QM: 5/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections
Health surveyMay 2026 · CMS4 deficiencies
  • F-684SS DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-755SS DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  • F-760SS DEnsure that residents are free from significant medication errors.
  • F-761SS FEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Health surveyNov 2025 · CMS13 deficiencies
  • F-550SS DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
  • F-554SS DAllow residents to self-administer drugs if determined clinically appropriate.
  • F-561SS DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
  • F-580SS DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  • F-607SS DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
  • F-645SS DPASARR screening for Mental disorders or Intellectual Disabilities
  • F-657SS DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
  • F-677SS DProvide care and assistance to perform activities of daily living for any resident who is unable.
  • F-684SS DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-686SS DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
  • F-698SS DProvide safe, appropriate dialysis care/services for a resident who requires such services.
  • F-791SS DProvide or obtain dental services for each resident.
  • F-880SS DProvide and implement an infection prevention and control program.
Fire safetyNov 2025 · STATE FIRE MARSHAL4 deficiencies
  • K-311SS DHave an enclosure around a vertical opening shaft.
  • K-324SS DProvide properly protected cooking facilities.
  • K-914SS DEnsure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
  • K-921SS DEnsure that testing and maintenance of electrical equipment is performed.
Health surveyAug 2025 · CMS2 deficiencies
  • F-684SS DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-725SS DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Health surveyFeb 2025 · CMS1 deficiencies
  • F-684SS DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
Health surveyDec 2024 · CMS1 deficiencies
  • F-684SS DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
Health surveySep 2024 · CMS2 deficiencies
  • F-580SS DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  • F-842SS DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Health surveyFeb 2024 · CMS23 deficiencies
  • F-585SS CHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
  • F-636SS DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
  • F-641SS DEnsure each resident receives an accurate assessment.
  • F-644SS DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
  • F-656SS EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • F-657SS EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
  • F-658SS EEnsure services provided by the nursing facility meet professional standards of quality.
  • F-660SS DPlan the resident's discharge to meet the resident's goals and needs.
  • F-684SS DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-686SS DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
  • F-689SS DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-695SS DProvide safe and appropriate respiratory care for a resident when needed.
  • F-698SS DProvide safe, appropriate dialysis care/services for a resident who requires such services.
  • F-759SS DEnsure medication error rates are not 5 percent or greater.
  • F-761SS DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  • F-804SS EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
  • F-809SS DEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
  • F-812SS EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-842SS DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  • F-880SS EProvide and implement an infection prevention and control program.
Fire safetyFeb 2024 · STATE FIRE MARSHAL3 deficiencies
  • K-353SS DInspect, test, and maintain automatic sprinkler systems.
  • K-902SS DMeet requirements for the installation and maintenance of medical gas and medical vacuum systems.
  • K-918SS DHave generator or other power source capable of supplying service within 10 seconds.
Health surveySep 2023 · CMS8 deficiencies
  • F-578SS DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
  • F-658SS DEnsure services provided by the nursing facility meet professional standards of quality.
  • F-678SS JProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
  • F-684SS DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-695SS DProvide safe and appropriate respiratory care for a resident when needed.
  • F-730SS DObserve each nurse aide's job performance and give regular training.
  • F-835SS DAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
  • F-842SS BSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Health surveyOct 2021 · CMS16 deficiencies
  • F-557SS DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
  • F-580SS DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  • F-585SS BHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
  • F-600SS DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  • F-609SS DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  • F-610SS DRespond appropriately to all alleged violations.
  • F-656SS DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • F-657SS DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
  • F-658SS DEnsure services provided by the nursing facility meet professional standards of quality.
  • F-678SS DProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
  • F-684SS EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-686SS EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
  • F-756SS DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
  • F-758SS DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
  • F-880SS EProvide and implement an infection prevention and control program.
  • F-943SS DGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Fire safetyOct 2021 · STATE FIRE MARSHAL12 deficiencies
  • E-25SS DCreate arrangements with other facilities to receive patients.
  • E-30SS DList the names and contact information of those in the facility.
  • E-37SS FEstablish staff and initial training requirements.
  • E-7SS DAddress patient/client population and determine types of services needed.
  • K-291SS DInstall emergency lighting that can last at least 1 1/2 hours.
  • K-351SS EInstall an approved automatic sprinkler system.
  • K-353SS DInspect, test, and maintain automatic sprinkler systems.
  • K-363SS DInstall corridor and hallway doors that block smoke.
  • K-711SS FProvide a written emergency evacuation plan.
  • K-712SS FHave simulated fire drills held at unexpected times.
  • K-920SS EEnsure proper usage of power strips and extension cords.
  • K-923SS DHave proper medical gas storage and administration areas.
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Ownership

Operated by AUTUMN LAKE HEALTHCARE (privately held) since 1995.

  1. Nov 2023
    operator transition — KC DERBY CT AL OPCO JV LLC
    5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — KC DERBY CT AL OPCO JV LLC
  2. Nov 2023
    operator transition — AUT CT7 HOLDINGS LLC
    5% OR GREATER INDIRECT OWNERSHIP INTEREST (100%) — AUT CT7 HOLDINGS LLC
Contact

1 EMILY WAY
WEST HARTFORD, CT 06107

8605617022autumnlakewesthartford.com
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