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Assisted living

Avir at Heritage Oaks

0.00 reviews · 0 verifiedLubbock, TXLic. 675346
Signals
VBPLower SNF VBP program ranking (#10,607)Source: CMS SNF VBP (PDC)
VBP-THigh nursing staff turnover in VBP period (61%)Source: CMS SNF VBP (PDC)
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About

Avir at Heritage Oaks offers compassionate care and personalized services, including skilled nursing, rehabilitation, and long-term care across Texas. Their dedicated nursing team provides 24-hour care, covering advanced wound management, cardiac and pulmonary support, IV therapy, and hospice care. Avir emphasizes tailored care plans to meet the unique needs of each patient, ensuring support and comfort throughout their healthcare journey.

Amenities
TherapiesOn-Site Rehabilitation Services
CMS Care CompareView on Medicare.gov →
Medicare overall
2/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
2.87 total HPRDRN 0.16 · weekend 94%Oct 2025 – Dec 2025
Survey history
10 inspections32 deficiencies on record
Federal IDs
CCN 675346

Overall: 2/5 · Health: 3/5 · Staffing: 1/5 · QM: 3/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections
Fire safetyMay 2026 · STATE FIRE MARSHAL2 deficiencies
  • K-351SS EInstall an approved automatic sprinkler system.
  • K-353SS EInspect, test, and maintain automatic sprinkler systems.
Health surveyMay 2026 · CMS10 deficiencies
  • F-550SS EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
  • F-552SS EEnsure that residents are fully informed and understand their health status, care and treatments.
  • F-578SS EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
  • F-584SS EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  • F-585SS EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
  • F-727SS FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
  • F-804SS EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
  • F-812SS EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-814SS EDispose of garbage and refuse properly.
  • F-880SS DProvide and implement an infection prevention and control program.
Health surveyApr 2026 · CMS2 deficiencies
  • F-583SS DKeep residents' personal and medical records private and confidential.
  • F-600SS DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Health surveyJan 2026 · CMS1 deficiencies
  • F-656SS DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Health surveyNov 2025 · CMS1 deficiencies
  • F-926SS DHave policies on smoking.
Fire safetyMar 2025 · STATE FIRE MARSHAL2 deficiencies
  • K-351SS EInstall an approved automatic sprinkler system.
  • K-353SS EInspect, test, and maintain automatic sprinkler systems.
Health surveyMar 2025 · CMS5 deficiencies
  • F-557SS DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
  • F-585SS EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
  • F-695SS DProvide safe and appropriate respiratory care for a resident when needed.
  • F-812SS DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-880SS EProvide and implement an infection prevention and control program.
Health surveyJun 2024 · CMS1 deficiencies
  • F-880SS DProvide and implement an infection prevention and control program.
Health surveyFeb 2024 · CMS7 deficiencies
  • F-550SS EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
  • F-583SS EKeep residents' personal and medical records private and confidential.
  • F-600SS DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  • F-755SS EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  • F-761SS EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  • F-804SS EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
  • F-880SS EProvide and implement an infection prevention and control program.
Health surveyNov 2023 · CMS1 deficiencies
  • F-580SS EImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Ownership

Operated by AVIR HEALTH GROUP (independent) since 1994.

  1. Dec 2019
    operator transition — STRATFORD HOSPITAL DISTRICT
    5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — STRATFORD HOSPITAL DISTRICT
Contact

5301 University Ave
Lubbock, TX 79413

8067958792avirhg.com
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