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Assisted living

Brook Stone Living Center

0.00 reviews · 0 verifiedPollocksville, NCLic. 345394
Signals
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
VBP-SLow SNF VBP readmission measure score (0.0)Source: CMS SNF VBP (PDC)
VBP-RElevated VBP readmission rate (22.4%)Source: CMS SNF VBP (PDC)
FINECMS fine: $18,600Source: CMS Penalties
VBPLower SNF VBP program ranking (#12,631)Source: CMS SNF VBP (PDC)
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About

Brook Stone Living Center offers comprehensive rehabilitation, skilled nursing, and assisted living services in a compassionate environment. With over 10 on-site services, the facility focuses on resident-centered care, ensuring that the needs and comfort of residents are prioritized. The center accepts Medicare, Medicaid, and most major insurances, providing flat-fee pricing for its services. Residents can enjoy a variety of activities including exercise, bingo, and cooking, fostering a sense of community and engagement.

Amenities
TherapiesOn-Site Rehabilitation Services
Fitness & Wellness ProgramsSalon Services
CMS Care CompareView on Medicare.gov →
Medicare overall
2/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
2.96 total HPRDRN 0.37 · weekend 84%Oct 2025 – Dec 2025
Survey history
6 inspections32 deficiencies on record
Federal IDs
CCN 345394

Overall: 2/5 · Health: 3/5 · Staffing: 1/5 · QM: 2/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections
Health surveyJun 2025 · CMS3 deficiencies
  • F-584SS BHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  • F-641SS DEnsure each resident receives an accurate assessment.
  • F-689SS DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyMay 2024 · CMS8 deficiencies
  • F-584SS DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  • F-641SS DEnsure each resident receives an accurate assessment.
  • F-656SS DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • F-689SS DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-695SS DProvide safe and appropriate respiratory care for a resident when needed.
  • F-761SS EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  • F-842SS BSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  • F-867SS ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Fire safetyMay 2024 · STATE FIRE MARSHAL7 deficiencies
  • K-211SS EKeep aisles, corridors, and exits free of obstruction in case of emergency.
  • K-321SS DEnsure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
  • K-324SS DProvide properly protected cooking facilities.
  • K-914SS FEnsure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
  • K-918SS FHave generator or other power source capable of supplying service within 10 seconds.
  • K-921SS FEnsure that testing and maintenance of electrical equipment is performed.
  • K-923SS DHave proper medical gas storage and administration areas.
Health surveyAug 2023 · CMS1 deficiencies
  • F-600SS JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Health surveyJan 2023 · CMS7 deficiencies
  • F-641SS DEnsure each resident receives an accurate assessment.
  • F-656SS DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • F-677SS DProvide care and assistance to perform activities of daily living for any resident who is unable.
  • F-688SS DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
  • F-809SS FEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
  • F-867SS DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
  • F-880SS DProvide and implement an infection prevention and control program.
Fire safetyJan 2023 · STATE FIRE MARSHAL6 deficiencies
  • K-111SS DSatisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
  • K-321SS DEnsure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
  • K-324SS DProvide properly protected cooking facilities.
  • K-353SS DInspect, test, and maintain automatic sprinkler systems.
  • K-712SS FHave simulated fire drills held at unexpected times.
  • K-901SS DEnsure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
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Ownership

Operated by Unverified operator (CMS) (privately held) since 1991.

  1. Jan 2008
    operator transition — CAMPBELL, HUGH
    5% OR GREATER DIRECT OWNERSHIP INTEREST (50%) — CAMPBELL, HUGH
  2. Sep 2004
    operator transition — MILLER, ZACHARY
    5% OR GREATER DIRECT OWNERSHIP INTEREST (50%) — MILLER, ZACHARY
Contact

8990 Highway 17 South
Pollocksville, NC 28573

2522240112brookstonelc.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
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