Memory care
CARE HAVEN CENTER
0.00 reviews · 0 verifiedMARTINSBURG, WVLic. 515178
Provided by facility
Care Haven Center, located in Martinsburg, West Virginia, offers skilled nursing and rehabilitative care for both short-stay rehabilitation and long-term care. The facility provides a variety of amenities, including a café, restaurant-style dining, and a range of activity programs available seven days a week. Residents can enjoy private and semi-private rooms, beautiful gardens, and comfortable common areas. The center also offers various services such as physical therapy, occupational therapy, and dementia care, ensuring a comprehensive approach to resident health and well-being.
DiningRestaurant-Style Dining
Housekeeping & MaintenanceHousekeeping ServicesLaundry Services
Transportation & ShoppingGeneral Transportation Services
TherapiesOn-Site Rehabilitation Services
Fitness & Wellness ProgramsSalon Services
Outside AmenitiesGarden
CMS Care CompareView on Medicare.gov →
Medicare overall
5/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.01 total HPRDRN 0.80 · weekend 89%Oct 2025 – Dec 2025
Survey history
5 inspections31 deficiencies on record
Federal IDs
CCN 515178
Overall: 5/5 · Health: 4/5 · Staffing: 3/5 · QM: 5/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Fire safetyJan 2026 · STATE FIRE MARSHAL1 deficiencies
- K-353SS D — Inspect, test, and maintain automatic sprinkler systems.
Health surveyJan 2026 · CMS6 deficiencies
- F-656SS E — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-804SS E — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- F-808SS D — Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-842SS E — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Fire safetySep 2024 · STATE FIRE MARSHAL2 deficiencies
- K-511SS C — Have properly installed electrical wiring and gas equipment.
- K-912SS C — Have power receptacles that are properly grounded.
Health surveySep 2024 · CMS12 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-582SS D — Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- F-583SS D — Keep residents' personal and medical records private and confidential.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-692SS D — Provide enough food/fluids to maintain a resident's health.
- F-805SS D — Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
- F-809SS E — Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Health surveyMar 2023 · CMS10 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-552SS D — Ensure that residents are fully informed and understand their health status, care and treatments.
- F-583SS D — Keep residents' personal and medical records private and confidential.
- F-585SS D — Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- F-656SS E — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-697SS E — Provide safe, appropriate pain management for a resident who requires such services.
- F-791SS D — Provide or obtain dental services for each resident.
- F-842SS E — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-880SS E — Provide and implement an infection prevention and control program.
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Write a reviewOperated by GENESIS HEALTHCARE (privately held) since 2002.
- Feb 2015
operator transition — FC GEN OPERATIONS INVESTMENT LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — FC GEN OPERATIONS INVESTMENT LLC - Feb 2015
operator transition — GEN OPERATIONS I LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GEN OPERATIONS I LLC - Feb 2015
operator transition — GENESIS HOLDINGS LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GENESIS HOLDINGS LLC - Feb 2015
operator transition — WHITMAN, ARNOLD
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — WHITMAN, ARNOLD - Feb 2015
operator transition — GENESIS HEALTHCARE LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GENESIS HEALTHCARE LLC - Feb 2015
operator transition — GENESIS OPERATIONS LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GENESIS OPERATIONS LLC - Feb 2015
operator transition — GENESIS HEALTHCARE INC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GENESIS HEALTHCARE INC - Feb 2015
operator transition — GEN OPERATIONS II LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GEN OPERATIONS II LLC