Memory careAssisted living
COMPLETE CARE AT ARBORS
0.00 reviews · 0 verifiedTOMS RIVER, NJLic. 315333
Provided by facility
Complete Care at Arbors offers tailored services and support to ensure a comfortable, enriching, and engaging experience for residents. The facility is recognized for excellence in care, creating an environment where every resident can enjoy a fulfilling and satisfying experience.
Housekeeping & MaintenanceHousekeeping Services
TherapiesOn-Site Rehabilitation Services
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
4/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.13 total HPRDRN 0.62 · weekend 91%Oct 2025 – Dec 2025
Survey history
5 inspections35 deficiencies on record
Federal IDs
CCN 315333
Overall: 4/5 · Health: 3/5 · Staffing: 2/5 · QM: 5/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyMar 2025 · CMS8 deficiencies
- F-658SS E — Ensure services provided by the nursing facility meet professional standards of quality.
- F-677SS E — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-812SS D — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS E — Provide and implement an infection prevention and control program.
Fire safetyMar 2025 · STATE FIRE MARSHAL9 deficiencies
- K-211SS F — Keep aisles, corridors, and exits free of obstruction in case of emergency.
- K-281SS F — Install proper backup exit lighting.
- K-321SS D — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-521SS E — Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- K-912SS F — Have power receptacles that are properly grounded.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
- K-921SS F — Ensure that testing and maintenance of electrical equipment is performed.
Health surveyMay 2024 · CMS8 deficiencies
- F-577SS C — Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
- F-655SS D — Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-812SS D — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-880SS E — Provide and implement an infection prevention and control program.
Health surveyMay 2022 · CMS6 deficiencies
- F-558SS D — Reasonably accommodate the needs and preferences of each resident.
- F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
- F-759SS D — Ensure medication error rates are not 5 percent or greater.
- F-812SS D — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS D — Provide and implement an infection prevention and control program.
Fire safetyMay 2022 · STATE FIRE MARSHAL4 deficiencies
- K-161SS F — Use approved construction type or materials.
- K-211SS F — Keep aisles, corridors, and exits free of obstruction in case of emergency.
- K-331SS F — Construct fire resistant interior walls.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
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Write a reviewOperated by COMPLETE CARE (privately held) since 1994.
- Sep 2019
operator transition — NJ OC MEZZCO OPCO LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — NJ OC MEZZCO OPCO LLC - Sep 2019
operator transition — SCHLAFF, NACHUM
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SCHLAFF, NACHUM - Sep 2019
operator transition — SCHLAFF, BENNY
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SCHLAFF, BENNY - Sep 2019
operator transition — NJ OC HOLDCO OPCO II LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — NJ OC HOLDCO OPCO II LLC - Sep 2019
operator transition — EEF CAPITAL LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — EEF CAPITAL LLC - Sep 2019
operator transition — PEACE CAPITAL LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — PEACE CAPITAL LLC