Skilled nursing

Complete Care at Care Age

0.00 reviews · 0 verifiedBrookfield, WILic. 525519

Signals

JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations

DENYCMS payment denial (2 days)Source: CMS Penalties

FINECMS fine: $54,250Source: CMS Penalties

VBP-SLow SNF VBP readmission measure score (1.9)Source: CMS SNF VBP (PDC)

FINECMS fine: $26,125Source: CMS Penalties

Photos

Provided by facility

CMS Care CompareView on Medicare.gov →

Medicare overall

1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.

Staffing (PBJ)

4.13 total HPRDRN 0.70 · weekend 90%Oct 2025 – Dec 2025

Survey history

9 inspections57 deficiencies on record

Federal IDs

CCN 525519

Overall: 1/5 · Health: 1/5 · Staffing: 2/5 · QM: 2/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections

Health surveyDec 2025 · CMS1 deficiencies

F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Fire safetyJun 2025 · STATE FIRE MARSHAL11 deficiencies

E-13SS F — Develop Emergency Preparedness policies and procedures.
E-6SS F — Conduct risk assessment and an All-Hazards approach.
K-222SS E — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
K-343SS F — Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
K-353SS E — Inspect, test, and maintain automatic sprinkler systems.
K-374SS E — Install smoke barrier doors that can resist smoke for at least 20 minutes.
K-511SS D — Have properly installed electrical wiring and gas equipment.
K-712SS C — Have simulated fire drills held at unexpected times.
K-741SS D — Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
K-927SS E — Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Health surveyJun 2025 · CMS11 deficiencies

F-554SS D — Allow residents to self-administer drugs if determined clinically appropriate.
F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-684SS J — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-686SS G — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F-804SS E — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F-806SS D — Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-880SS E — Provide and implement an infection prevention and control program.

Health surveyJan 2025 · CMS3 deficiencies

F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F-755SS E — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Health surveyApr 2024 · CMS2 deficiencies

F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-610SS E — Respond appropriately to all alleged violations.

Fire safetyMar 2024 · STATE FIRE MARSHAL8 deficiencies

K-321SS E — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
K-351SS F — Install an approved automatic sprinkler system.
K-353SS E — Inspect, test, and maintain automatic sprinkler systems.
K-521SS F — Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
K-741SS D — Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
K-781SS D — Have restrictions on the use of portable space heaters.
K-920SS D — Ensure proper usage of power strips and extension cords.

Health surveyMar 2024 · CMS7 deficiencies

F-565SS E — Honor the resident's right to organize and participate in resident/family groups in the facility.
F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-610SS E — Respond appropriately to all alleged violations.
F-685SS D — Assist a resident in gaining access to vision and hearing services.
F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-758SS D — Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Fire safetyJan 2023 · STATE FIRE MARSHAL7 deficiencies

K-222SS D — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
K-346SS F — Follow proper procedures when the fire alarm was out of service for more than 4 hours.
K-353SS E — Inspect, test, and maintain automatic sprinkler systems.
K-361SS E — Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
K-372SS E — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
K-920SS E — Ensure proper usage of power strips and extension cords.

Health surveyJan 2023 · CMS7 deficiencies

F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
F-686SS G — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F-688SS G — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F-692SS D — Provide enough food/fluids to maintain a resident's health.
F-758SS D — Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F-880SS E — Provide and implement an infection prevention and control program.
F-947SS F — Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Reviews

No reviews from this reviewer type yet.

Questions & answers

No questions yet. Ask the first one — a member of our team or someone who knows this community will answer.

Have a question about this community?

Ask anything — pricing, care, staffing, daily life. Our team answers, and questions are reviewed before they appear.

Ownership

Operated by COMPLETE CARE (privately held) since 1993.

May 2025
operator transition — STERNBUCH, DANIEL
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — STERNBUCH, DANIEL
May 2025
operator transition — PC CARE AGE OPCO HOLDCO LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — PC CARE AGE OPCO HOLDCO LLC
May 2025
operator transition — DES CAPITAL LLC
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — DES CAPITAL LLC
May 2025
operator transition — STEIN, SHALOM
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — STEIN, SHALOM
May 2025
operator transition — SMS 2021 TRUST
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SMS 2021 TRUST
May 2025
operator transition — KLUGMAN, JACOB
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — KLUGMAN, JACOB
May 2025
operator transition — PEACE CAPITAL HOLDINGS II LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — PEACE CAPITAL HOLDINGS II LLC
May 2025
operator transition — PC CARE AGE TOPCO LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — PC CARE AGE TOPCO LLC

Contact

1755 N. Barker Rd.
Brookfield, WI 53045

Get directions →

2628213939 care-age.com

Write a review