Skilled nursing
COMPLETE CARE AT MERIDEN
0.00 reviews · 0 verifiedMERIDEN, CTLic. 075192
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
FINECMS fine: $8,827Source: CMS Penalties
INSPECTMost recent health inspection is more than 2 years oldSource: CMS Provider Information
Provided by facility
Complete Care at Meriden offers personalized services and support to ensure a comfortable and enriching experience for residents. The facility is recognized for excellence in care, creating an environment where residents can enjoy a fulfilling and satisfying living experience.
Housekeeping & MaintenanceHousekeeping Services
TherapiesOn-Site Rehabilitation Services
CMS Care CompareView on Medicare.gov →
Medicare overall
4/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.46 total HPRDRN 0.66 · weekend 90%Oct 2025 – Dec 2025
Survey history
10 inspections71 deficiencies on record
Federal IDs
CCN 075192
Overall: 4/5 · Health: 3/5 · Staffing: 2/5 · QM: 5/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyFeb 2026 · CMS10 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-554SS D — Allow residents to self-administer drugs if determined clinically appropriate.
- F-578SS D — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F-584SS D — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-585SS D — Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- F-644SS D — Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- F-759SS E — Ensure medication error rates are not 5 percent or greater.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-842SS E — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-880SS D — Provide and implement an infection prevention and control program.
Health surveyApr 2025 · CMS1 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Health surveyOct 2024 · CMS2 deficiencies
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-689SS J — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyApr 2024 · CMS15 deficiencies
- F-607SS D — Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-610SS D — Respond appropriately to all alleged violations.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-660SS D — Plan the resident's discharge to meet the resident's goals and needs.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-700SS E — Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-842SS B — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-851SS B — Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
- F-868SS B — Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Fire safetyApr 2024 · STATE FIRE MARSHAL6 deficiencies
- K-211SS D — Keep aisles, corridors, and exits free of obstruction in case of emergency.
- K-223SS E — Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- K-324SS D — Provide properly protected cooking facilities.
- K-355SS D — Properly select, install, inspect, or maintain portable fire extinguishes.
- K-918SS D — Have generator or other power source capable of supplying service within 10 seconds.
- K-919SS D — Meet requirements for the use of electrical equipment.
Health surveyFeb 2024 · CMS1 deficiencies
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyNov 2021 · CMS12 deficiencies
- F-565SS E — Honor the resident's right to organize and participate in resident/family groups in the facility.
- F-610SS D — Respond appropriately to all alleged violations.
- F-656SS E — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-684SS E — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-726SS D — Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-791SS E — Provide or obtain dental services for each resident.
- F-812SS D — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-814SS D — Dispose of garbage and refuse properly.
- F-825SS E — Provide or get specialized rehabilitative services as required for a resident.
Fire safetyNov 2021 · STATE FIRE MARSHAL11 deficiencies
- E-30SS E — List the names and contact information of those in the facility.
- E-36SS E — Establish emergency prep training and testing.
- K-291SS D — Install emergency lighting that can last at least 1 1/2 hours.
- K-353SS E — Inspect, test, and maintain automatic sprinkler systems.
- K-372SS F — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- K-511SS E — Have properly installed electrical wiring and gas equipment.
- K-711SS F — Provide a written emergency evacuation plan.
- K-914SS F — Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
- K-920SS E — Ensure proper usage of power strips and extension cords.
- K-921SS F — Ensure that testing and maintenance of electrical equipment is performed.
Health surveyAug 2019 · CMS9 deficiencies
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-757SS E — Ensure each resident’s drug regimen must be free from unnecessary drugs.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-842SS E — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Fire safetyAug 2019 · STATE FIRE MARSHAL4 deficiencies
- K-281SS D — Install proper backup exit lighting.
- K-291SS D — Install emergency lighting that can last at least 1 1/2 hours.
- K-341SS E — Install a fire alarm system that can be heard throughout the facility.
- K-761SS D — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
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Write a reviewOperated by COMPLETE CARE (privately held) since 1972.
- Sep 2021
operator transition — PC CT OPCOS LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — PC CT OPCOS LLC - Sep 2021
operator transition — SMS 2021 TRUST
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SMS 2021 TRUST - Sep 2021
operator transition — PC WTA OPCO HOLDCO LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — PC WTA OPCO HOLDCO LLC