Memory care
COMPLETE CARE AT SILVER LAKE LLC
0.00 reviews · 0 verifiedDOVER, DELic. 085027
FINECMS fine: $47,541Source: CMS Penalties
Provided by facility
Complete Care at Silver Lake offers tailored services and support to ensure a comfortable, enriching, and engaging experience for residents. Recognized for excellence in care, the facility focuses on fulfilling the needs of each resident, creating an environment that promotes satisfaction and well-being. With a commitment to supporting patients throughout their recovery journey, Complete Care emphasizes collaboration between staff and residents to achieve rehabilitation goals and reduce hospital readmissions.
TherapiesOn-Site Rehabilitation Services
CMS Care CompareView on Medicare.gov →
Medicare overall
3/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.85 total HPRDRN 0.92 · weekend 91%Oct 2025 – Dec 2025
Survey history
4 inspections34 deficiencies on record
Federal IDs
CCN 085027
Overall: 3/5 · Health: 3/5 · Staffing: 4/5 · QM: 4/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyJan 2026 · CMS11 deficiencies
- F-558SS D — Reasonably accommodate the needs and preferences of each resident.
- F-605SS D — Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-676SS D — Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS D — Provide and implement an infection prevention and control program.
- F-925SS F — Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Health surveyJan 2025 · CMS12 deficiencies
- F-552SS D — Ensure that residents are fully informed and understand their health status, care and treatments.
- F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-623SS D — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-625SS D — Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- F-660SS D — Plan the resident's discharge to meet the resident's goals and needs.
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-742SS D — Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
- F-804SS D — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS E — Provide and implement an infection prevention and control program.
- F-881SS F — Implement a program that monitors antibiotic use.
Health surveyFeb 2024 · CMS7 deficiencies
- F-644SS D — Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS E — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-688SS D — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- F-756SS C — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-791SS D — Provide or obtain dental services for each resident.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Fire safetyFeb 2024 · STATE FIRE MARSHAL4 deficiencies
- K-351SS E — Install an approved automatic sprinkler system.
- K-353SS E — Inspect, test, and maintain automatic sprinkler systems.
- K-374SS E — Install smoke barrier doors that can resist smoke for at least 20 minutes.
- K-923SS D — Have proper medical gas storage and administration areas.
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Write a reviewOperated by COMPLETE CARE (privately held) since 1984.
- Jun 2021
operator transition — PC WTA OPCO HOLDCO LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — PC WTA OPCO HOLDCO LLC - Jun 2021
operator transition — PC DE OPCOS LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — PC DE OPCOS LLC - Jun 2021
operator transition — SMS 2021 TRUST
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SMS 2021 TRUST - Jun 2021
operator transition — STEIN, SHALOM
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — STEIN, SHALOM