Memory careAssisted living
COMPLETE CARE AT WESTFIELD, LLC
0.00 reviews · 0 verifiedWESTFIELD, NJLic. 315122
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
VBP-SLow SNF VBP readmission measure score (0.9)Source: CMS SNF VBP (PDC)
VBPLower SNF VBP program ranking (#13,012)Source: CMS SNF VBP (PDC)
Provided by facility
Complete Care at Westfield offers a personalized experience tailored to the needs of each resident, ensuring comfort, enrichment, and engagement. The facility is recognized for its excellence in care, creating an environment where residents can enjoy a fulfilling and satisfying experience.
TherapiesOn-Site Rehabilitation Services
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
4/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.42 total HPRDRN 0.41 · weekend 95%Oct 2025 – Dec 2025
Survey history
7 inspections47 deficiencies on record
Federal IDs
CCN 315122
Overall: 4/5 · Health: 3/5 · Staffing: 2/5 · QM: 5/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyMar 2025 · CMS5 deficiencies
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-688SS D — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- F-697SS D — Provide safe, appropriate pain management for a resident who requires such services.
- F-804SS D — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- F-880SS D — Provide and implement an infection prevention and control program.
Fire safetyMar 2025 · STATE FIRE MARSHAL11 deficiencies
- E-31SS F — Provide emergency officials' contact information.
- K-211SS F — Keep aisles, corridors, and exits free of obstruction in case of emergency.
- K-222SS F — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-223SS F — Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- K-225SS F — Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- K-341SS F — Install a fire alarm system that can be heard throughout the facility.
- K-342SS F — Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
- K-347SS F — Properly provide smoke detection systems in areas open to corridors.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-355SS F — Properly select, install, inspect, or maintain portable fire extinguishes.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
Health surveyJan 2025 · CMS5 deficiencies
- F-559SS D — Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
- F-623SS D — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-695SS E — Provide safe and appropriate respiratory care for a resident when needed.
- F-697SS D — Provide safe, appropriate pain management for a resident who requires such services.
- F-700SS D — Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Health surveyFeb 2023 · CMS6 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-600SS J — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-755SS E — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-759SS D — Ensure medication error rates are not 5 percent or greater.
- F-880SS E — Provide and implement an infection prevention and control program.
Fire safetyFeb 2023 · STATE FIRE MARSHAL16 deficiencies
- E-1SS F — Establish an Emergency Preparedness Program (EP).
- E-15SS F — Address subsistence needs for staff and patients.
- E-41SS F — Implement emergency and standby power systems.
- K-111SS E — Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
- K-222SS E — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-281SS E — Install proper backup exit lighting.
- K-321SS E — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
- K-347SS F — Properly provide smoke detection systems in areas open to corridors.
- K-351SS E — Install an approved automatic sprinkler system.
- K-901SS F — Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
- K-911SS F — Meet requirements for the installation and maintenance of electrical systems.
- K-915SS F — Have proper power supply for life support equipment.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
- K-921SS E — Ensure that testing and maintenance of electrical equipment is performed.
- K-923SS E — Have proper medical gas storage and administration areas.
Health surveyMay 2021 · CMS1 deficiencies
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Fire safetyMay 2021 · STATE FIRE MARSHAL3 deficiencies
- K-293SS E — Have properly located and lighted "Exit" signs.
- K-321SS D — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-351SS D — Install an approved automatic sprinkler system.
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Write a reviewOperated by COMPLETE CARE (privately held) since 1970.
- Jul 2021
operator transition — PC NJ2 OPCOS LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — PC NJ2 OPCOS LLC - Jul 2021
operator transition — STEIN, SHALOM
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — STEIN, SHALOM - Jul 2021
operator transition — SMS 2021 TRUST
5% OR GREATER INDIRECT OWNERSHIP INTEREST (95%) — SMS 2021 TRUST