Memory care
CREST VIEW LUTHERAN HOME
0.00 reviews · 0 verifiedCOLUMBIA HEIGHTS, MNLic. 245018
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
ABUSECMS abuse icon presentSource: CMS Provider Information
FINECMS fine: $16,720Source: CMS Penalties
Provided by facility
The Residences at Crestview offers a holistic approach to short-term rehabilitation, long-term care, and memory care. The facility prides itself on providing exceptional care in a supportive environment, ensuring that residents are treated as individuals rather than just medical cases. With a focus on customer service, the staff is dedicated to creating a welcoming atmosphere for both short stays and long-term residency.
TherapiesOn-Site Rehabilitation Services
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
4.48 total HPRDRN 1.17 · weekend 96%Oct 2025 – Dec 2025
Survey history
12 inspections57 deficiencies on record
Federal IDs
CCN 245018
Overall: 1/5 · Health: 1/5 · QM: 2/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyMar 2026 · CMS1 deficiencies
- F-600SS G — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Health surveyDec 2025 · CMS1 deficiencies
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Fire safetyJun 2025 · STATE FIRE MARSHAL3 deficiencies
- K-353SS C — Inspect, test, and maintain automatic sprinkler systems.
- K-363SS F — Install corridor and hallway doors that block smoke.
- K-923SS D — Have proper medical gas storage and administration areas.
Health surveyJun 2025 · CMS21 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-577SS C — Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
- F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-604SS D — Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- F-607SS C — Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F-628SS D — Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-676SS D — Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- F-679SS D — Provide activities to meet all resident's needs.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-685SS D — Assist a resident in gaining access to vision and hearing services.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-699SS D — Provide care or services that was trauma informed and/or culturally competent.
- F-761SS E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-804SS E — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS F — Provide and implement an infection prevention and control program.
- F-921SS E — Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Health surveyOct 2024 · CMS3 deficiencies
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-679SS D — Provide activities to meet all resident's needs.
- F-745SS G — Provide medically-related social services to help each resident achieve the highest possible quality of life.
Health surveyJul 2024 · CMS1 deficiencies
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Health surveyMay 2024 · CMS1 deficiencies
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Fire safetyApr 2024 · STATE FIRE MARSHAL3 deficiencies
- E-36SS F — Establish emergency prep training and testing.
- K-321SS D — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-351SS F — Install an approved automatic sprinkler system.
Health surveyApr 2024 · CMS9 deficiencies
- F-554SS D — Allow residents to self-administer drugs if determined clinically appropriate.
- F-558SS D — Reasonably accommodate the needs and preferences of each resident.
- F-622SS D — Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
- F-623SS E — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-636SS D — Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-679SS D — Provide activities to meet all resident's needs.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS F — Provide and implement an infection prevention and control program.
Health surveyJul 2023 · CMS1 deficiencies
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Fire safetyMar 2023 · STATE FIRE MARSHAL3 deficiencies
- K-345SS D — Have approved installation, maintenance and testing program for fire alarm systems.
- K-353SS D — Inspect, test, and maintain automatic sprinkler systems.
- K-920SS E — Ensure proper usage of power strips and extension cords.
Health surveyMar 2023 · CMS10 deficiencies
- F-578SS J — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F-582SS D — Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- F-676SS D — Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-700SS D — Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-757SS D — Ensure each resident’s drug regimen must be free from unnecessary drugs.
- F-867SS F — Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
- F-880SS E — Provide and implement an infection prevention and control program.
- F-881SS D — Implement a program that monitors antibiotic use.
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Operated by Unverified operator (CMS) (privately held) since 1967.
Contact
Write a review4444 RESERVOIR BOULEVARD NORTHEAST
COLUMBIA HEIGHTS, MN 55421