Memory careIndependent livingAssisted living
Crestview Specialty Care
0.00 reviews · 0 verifiedWest Branch, IALic. 165287
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
FINECMS fine: $283,750Source: CMS Penalties
FINECMS fine: $19,877Source: CMS Penalties
FINECMS fine: $11,746Source: CMS Penalties
Provided by facility
Crestview Specialty Care, located in West Branch, IA, is licensed to provide quality care for up to 65 residents, available 24/7. The facility focuses on promoting an active and engaging lifestyle through daily programming and social activities. As part of Care Initiatives, Iowa's largest nonprofit provider of skilled nursing, hospice, assisted living, independent living, and memory care, Crestview Specialty Care is dedicated to enhancing the quality of life for its residents in a home-like environment.
TherapiesOn-Site Rehabilitation Services
Inside AmenitiesLibrary
Outside AmenitiesGarden
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
2.93 total HPRDRN 0.61 · weekend 90%Oct 2025 – Dec 2025
Survey history
9 inspections39 deficiencies on record
Federal IDs
CCN 165287
Overall: 1/5 · Health: 1/5 · Staffing: 2/5 · QM: 3/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Fire safetyDec 2025 · STATE FIRE MARSHAL2 deficiencies
- E-39SS F — Conduct testing and exercise requirements.
- E-4SS F — Develop and maintain an Emergency Preparedness Program (EP).
Health surveyDec 2025 · CMS13 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-552SS D — Ensure that residents are fully informed and understand their health status, care and treatments.
- F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-684SS G — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-686SS J — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-725SS E — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F-730SS D — Observe each nurse aide's job performance and give regular training.
- F-732SS C — Post nurse staffing information every day.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-865SS C — Have a plan that describes the process for conducting QAPI and QAA activities.
- F-880SS E — Provide and implement an infection prevention and control program.
Fire safetyNov 2024 · STATE FIRE MARSHAL5 deficiencies
- K-161SS D — Use approved construction type or materials.
- K-347SS F — Properly provide smoke detection systems in areas open to corridors.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-521SS E — Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
Health surveyNov 2024 · CMS5 deficiencies
- F-623SS D — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-686SS G — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-725SS E — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-882SS E — Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Health surveySep 2024 · CMS2 deficiencies
- F-557SS D — Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
- F-658SS G — Ensure services provided by the nursing facility meet professional standards of quality.
Health surveyMay 2024 · CMS1 deficiencies
- F-684SS G — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Fire safetyFeb 2024 · STATE FIRE MARSHAL4 deficiencies
- K-321SS F — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-914SS F — Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
Health surveyFeb 2024 · CMS3 deficiencies
- F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Health surveyNov 2023 · CMS4 deficiencies
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Operated by CARE INITIATIVES (nonprofit) since 1996.
- Sep 2011
operator transition — CARE INITIATIVES
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — CARE INITIATIVES
Contact
Write a review451 West Orange Street
West Branch, IA 52358