Continuing careIndependent livingAssisted living
ENCORE AT WILMINGTON
0.00 reviews · 0 verifiedWILMINGTON, DELic. 085031
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
VBP-SLow SNF VBP readmission measure score (0.6)Source: CMS SNF VBP (PDC)
FINECMS fine: $16,801Source: CMS Penalties
FINECMS fine: $15,593Source: CMS Penalties
VBPLower SNF VBP program ranking (#12,753)Source: CMS SNF VBP (PDC)
VBP-THigh nursing staff turnover in VBP period (62%)Source: CMS SNF VBP (PDC)
Provided by facility
Encore at Wilmington is a full-service, rental continuing care retirement community located in Wilmington, DE. It offers a range of living options including independent living, assisted living, skilled nursing, and short-term rehabilitation. The community is designed for carefree living, providing amenities such as restaurant-style dining, engaging activities, and personalized care from a compassionate staff. Residents enjoy a vibrant lifestyle with access to nearby shopping, parks, and cultural attractions, all while having the support they need as they age in place.
DiningRestaurant-Style Dining
TherapiesOn-Site Rehabilitation Services
Outside AmenitiesGarden
CMS Care CompareView on Medicare.gov →
Medicare overall
4/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.81 total HPRDRN 0.87 · weekend 97%Oct 2025 – Dec 2025
Survey history
6 inspections65 deficiencies on record
Federal IDs
CCN 085031
Overall: 4/5 · Health: 3/5 · Staffing: 3/5 · QM: 5/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyJun 2025 · CMS5 deficiencies
- F-628SS D — Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-760SS D — Ensure that residents are free from significant medication errors.
- F-880SS F — Provide and implement an infection prevention and control program.
Health surveyJul 2024 · CMS24 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-553SS D — Allow resident to participate in the development and implementation of his or her person-centered plan of care.
- F-558SS D — Reasonably accommodate the needs and preferences of each resident.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-623SS D — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-638SS D — Assure that each resident’s assessment is updated at least once every 3 months.
- F-641SS D — Ensure each resident receives an accurate assessment.
- F-645SS D — PASARR screening for Mental disorders or Intellectual Disabilities
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-685SS D — Assist a resident in gaining access to vision and hearing services.
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-728SS D — Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
- F-730SS D — Observe each nurse aide's job performance and give regular training.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-838SS C — Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Fire safetyJul 2024 · STATE FIRE MARSHAL5 deficiencies
- E-37SS D — Establish staff and initial training requirements.
- K-131SS F — Meet requirements for sections of health care facilities separated by fire resistive construction.
- K-321SS E — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-353SS E — Inspect, test, and maintain automatic sprinkler systems.
- K-372SS E — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Health surveyJan 2024 · CMS10 deficiencies
- F-622SS D — Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
- F-623SS D — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-625SS E — Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- F-637SS D — Assess the resident when there is a significant change in condition
- F-644SS D — Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- F-660SS J — Plan the resident's discharge to meet the resident's goals and needs.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-697SS D — Provide safe, appropriate pain management for a resident who requires such services.
- F-745SS D — Provide medically-related social services to help each resident achieve the highest possible quality of life.
- F-919SS D — Make sure that a working call system is available in each resident's bathroom and bathing area.
Health surveyJan 2023 · CMS20 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-578SS D — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-646SS D — Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
- F-655SS D — Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-732SS C — Post nurse staffing information every day.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-757SS D — Ensure each resident’s drug regimen must be free from unnecessary drugs.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-868SS D — Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
- F-880SS F — Provide and implement an infection prevention and control program.
- F-881SS F — Implement a program that monitors antibiotic use.
- F-882SS E — Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
- F-885SS E — Report COVID19 data to residents and families.
- F-886SS F — Perform COVID19 testing on residents and staff.
- F-943SS D — Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Fire safetyJan 2023 · STATE FIRE MARSHAL1 deficiencies
- K-161SS E — Use approved construction type or materials.
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Write a reviewOperated by Unverified operator (CMS) (privately held) since 1986.
- Mar 2022
operator transition — STATE STREET CORPORATION
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — STATE STREET CORPORATION - Jan 2020
operator transition — DIVERSIFIED HEALTHCARE TRUST
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — DIVERSIFIED HEALTHCARE TRUST - Jan 2020
operator transition — SNH TRS LICENSEE HOLDCO LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SNH TRS LICENSEE HOLDCO LLC - Jan 2020
operator transition — SNH TRS, INC.
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SNH TRS, INC. - Jan 2020
operator transition — SNH PROJ LINCOLN TRS LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — SNH PROJ LINCOLN TRS LLC