Assisted living
Florence Health Services
0.00 reviews · 0 verifiedFlorence, WILic. 525358
DENYCMS payment denial (26 days)Source: CMS Penalties
Provided by facility
Florence Health Services, located in Florence, Wisconsin, has been serving the community since 1970. The facility offers post-hospital services, short-term rehabilitation, and long-term nursing care in a secure environment. With a dedicated staff and a range of in-house medical services, residents receive comprehensive care tailored to their needs. The facility emphasizes a home-like atmosphere and community involvement, ensuring that residents feel supported during their recovery and daily living.
Transportation & ShoppingGeneral Transportation Services
TherapiesOn-Site Rehabilitation Services
CMS Care CompareView on Medicare.gov →
Medicare overall
1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.33 total HPRDRN 0.83 · weekend 93%Oct 2025 – Dec 2025
Survey history
10 inspections45 deficiencies on record
Federal IDs
CCN 525358
Overall: 1/5 · Health: 2/5 · Staffing: 3/5 · QM: 1/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Fire safetyApr 2026 · STATE FIRE MARSHAL4 deficiencies
- K-351SS F — Install an approved automatic sprinkler system.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-712SS F — Have simulated fire drills held at unexpected times.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
Health surveyMar 2026 · CMS2 deficiencies
- F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Health surveyOct 2025 · CMS5 deficiencies
- F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-610SS D — Respond appropriately to all alleged violations.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Health surveyJun 2025 · CMS3 deficiencies
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-610SS D — Respond appropriately to all alleged violations.
- F-761SS E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Fire safetyNov 2024 · STATE FIRE MARSHAL8 deficiencies
- E-20SS F — Establish policies and procedures including evacuation.
- E-39SS F — Conduct testing and exercise requirements.
- K-321SS F — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-353SS E — Inspect, test, and maintain automatic sprinkler systems.
- K-361SS D — Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
- K-511SS E — Have properly installed electrical wiring and gas equipment.
- K-521SS F — Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- K-761SS F — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Health surveyNov 2024 · CMS12 deficiencies
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-610SS D — Respond appropriately to all alleged violations.
- F-623SS D — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-625SS D — Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- F-803SS D — Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- F-804SS D — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS F — Provide and implement an infection prevention and control program.
- F-881SS F — Implement a program that monitors antibiotic use.
- F-882SS F — Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
- F-883SS D — Develop and implement policies and procedures for flu and pneumonia vaccinations.
- F-887SS F — Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Health surveyAug 2024 · CMS3 deficiencies
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Health surveyOct 2023 · CMS1 deficiencies
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Fire safetySep 2023 · STATE FIRE MARSHAL4 deficiencies
- K-211SS D — Keep aisles, corridors, and exits free of obstruction in case of emergency.
- K-353SS D — Inspect, test, and maintain automatic sprinkler systems.
- K-918SS C — Have generator or other power source capable of supplying service within 10 seconds.
- K-919SS D — Meet requirements for the use of electrical equipment.
Health surveySep 2023 · CMS3 deficiencies
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Write a reviewOperated by NORTH SHORE HEALTHCARE (privately held) since 1984.
- Apr 2017
operator transition — NSHC WISCONSIN LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — NSHC WISCONSIN LLC