Memory care
HANOVER HEALTHCARE CENTER
0.00 reviews · 0 verifiedMASSILLON, OHLic. 365292
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
FINECMS fine: $61,191Source: CMS Penalties
FINECMS fine: $22,952Source: CMS Penalties
VBPLower SNF VBP program ranking (#10,870)Source: CMS SNF VBP (PDC)
Provided by facility
Hanover Healthcare Center is a skilled nursing facility in Massillon, Ohio, offering long-term care, occupational therapy, and memory care. The center focuses on the emotional and physical well-being of its residents, providing personalized care based on individual needs. Residents can participate in various activities and events, including bingo and live entertainment, with special programming for veterans. The facility emphasizes collaboration with healthcare providers to ensure optimal wellness and involves families in the care planning process.
DiningRestaurant-Style Dining
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
2/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.28 total HPRDRN 0.70 · weekend 88%Oct 2025 – Dec 2025
Survey history
19 inspections71 deficiencies on record
Federal IDs
CCN 365292
Overall: 2/5 · Health: 1/5 · Staffing: 2/5 · QM: 5/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspectionsShowing 12 of 19 inspections.
Health surveyMar 2026 · CMS7 deficiencies
- F-584SS D — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-679SS D — Provide activities to meet all resident's needs.
- F-689SS E — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS D — Provide and implement an infection prevention and control program.
- F-919SS D — Make sure that a working call system is available in each resident's bathroom and bathing area.
Fire safetyMar 2026 · STATE FIRE MARSHAL3 deficiencies
- K-324SS F — Provide properly protected cooking facilities.
- K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
- K-712SS F — Have simulated fire drills held at unexpected times.
Health surveyJun 2025 · CMS9 deficiencies
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-610SS D — Respond appropriately to all alleged violations.
- F-676SS D — Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- F-680SS C — Ensure the activities program is directed by a qualified professional.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-688SS D — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- F-725SS E — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F-759SS D — Ensure medication error rates are not 5 percent or greater.
Health surveyApr 2025 · CMS1 deficiencies
- F-880SS D — Provide and implement an infection prevention and control program.
Health surveyMar 2025 · CMS1 deficiencies
- F-851SS F — Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Health surveyOct 2024 · CMS3 deficiencies
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-772SS D — Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Health surveySep 2024 · CMS3 deficiencies
- F-600SS J — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-609SS J — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-610SS J — Respond appropriately to all alleged violations.
Health surveyAug 2024 · CMS7 deficiencies
- F-610SS D — Respond appropriately to all alleged violations.
- F-676SS D — Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- F-677SS E — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-685SS D — Assist a resident in gaining access to vision and hearing services.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-880SS F — Provide and implement an infection prevention and control program.
Fire safetyAug 2024 · STATE FIRE MARSHAL6 deficiencies
- K-232SS E — Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-372SS F — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- K-511SS F — Have properly installed electrical wiring and gas equipment.
- K-761SS F — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- K-926SS E — Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Health surveyJul 2024 · CMS1 deficiencies
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyJun 2024 · CMS3 deficiencies
- F-558SS D — Reasonably accommodate the needs and preferences of each resident.
- F-697SS D — Provide safe, appropriate pain management for a resident who requires such services.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Health surveyApr 2024 · CMS1 deficiencies
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Operated by COMMUNICARE HEALTH (privately held) since 1973.
- May 2020
operator transition — NE BAKER HOLDINGS, LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — NE BAKER HOLDINGS, LLC - May 2020
operator transition — CONSOLIDATED HEALTH LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — CONSOLIDATED HEALTH LLC - May 2020
operator transition — CONSOLIDATED HEALTH HOLDINGS, LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — CONSOLIDATED HEALTH HOLDINGS, LLC - May 2020
operator transition — CONSOLIDATED OP CO., LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — CONSOLIDATED OP CO., LLC - Jun 2005
operator transition — THE STEPHEN L. ROSEDALE 2012 SPOUSAL TRUST
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — THE STEPHEN L. ROSEDALE 2012 SPOUSAL TRUST
Contact
Write a review435 AVIS AVENUE NW
MASSILLON, OH 44646