Memory care
HAVEN OF LAKESIDE
0.00 reviews · 0 verifiedLAKESIDE, AZLic. 035277
ABUSECMS abuse icon presentSource: CMS Provider Information
VBP-SLow SNF VBP readmission measure score (0.8)Source: CMS SNF VBP (PDC)
FINECMS fine: $8,278Source: CMS Penalties
VBPLower SNF VBP program ranking (#13,008)Source: CMS SNF VBP (PDC)
Provided by facility
Haven Health Lakeside, located in Pinetop-Lakeside, Arizona, offers a serene environment surrounded by lush pines and local lakes. The facility provides specialized behavioral therapy and memory care programs, ensuring residents receive personalized care in a comfortable setting. With a dedicated team fluent in English, Spanish, and Navajo, residents are supported by caregivers who understand their language and needs. The facility emphasizes community engagement and high-quality living through various enriching activities.
Housekeeping & MaintenanceLaundry Services
Ambulatory Assistance & AccessibilityWheelchair Accessible Facilities
TherapiesOn-Site Rehabilitation Services
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
2/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
2.93 total HPRDRN 0.62 · weekend 92%Oct 2025 – Dec 2025
Survey history
14 inspections52 deficiencies on record
Federal IDs
CCN 035277
Overall: 2/5 · Health: 1/5 · Staffing: 2/5 · QM: 5/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspectionsShowing 12 of 14 inspections.
Health surveyJan 2026 · CMS2 deficiencies
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Health surveyJan 2026 · CMS3 deficiencies
- F-607SS D — Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-610SS D — Respond appropriately to all alleged violations.
Fire safetyNov 2025 · STATE FIRE MARSHAL2 deficiencies
- K-341SS F — Install a fire alarm system that can be heard throughout the facility.
- K-363SS E — Install corridor and hallway doors that block smoke.
Health surveyNov 2025 · CMS14 deficiencies
- F-578SS D — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F-645SS D — PASARR screening for Mental disorders or Intellectual Disabilities
- F-658SS E — Ensure services provided by the nursing facility meet professional standards of quality.
- F-680SS E — Ensure the activities program is directed by a qualified professional.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-688SS D — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- F-732SS E — Post nurse staffing information every day.
- F-759SS E — Ensure medication error rates are not 5 percent or greater.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-940SS E — Develop, implement, and/or maintain an effective training program for all new and existing staff members.
- F-942SS E — Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
- F-943SS E — Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
- F-945SS D — Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
- F-949SS D — Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Health surveyJul 2025 · CMS1 deficiencies
- F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Health surveyJul 2025 · CMS2 deficiencies
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-610SS D — Respond appropriately to all alleged violations.
Health surveyJun 2025 · CMS1 deficiencies
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyMar 2025 · CMS3 deficiencies
- F-607SS D — Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Health surveyFeb 2025 · CMS1 deficiencies
- F-600SS E — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Health surveyFeb 2025 · CMS1 deficiencies
- F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Health surveyOct 2024 · CMS1 deficiencies
- F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Fire safetyJun 2024 · STATE FIRE MARSHAL2 deficiencies
- K-211SS D — Keep aisles, corridors, and exits free of obstruction in case of emergency.
- K-351SS E — Install an approved automatic sprinkler system.
No reviews from this reviewer type yet.
No questions yet. Ask the first one — a member of our team or someone who knows this community will answer.
Have a question about this community?
Ask anything — pricing, care, staffing, daily life. Our team answers, and questions are reviewed before they appear.Ownership
Operated by HAVEN HEALTH (privately held) since 2010.
- Mar 2015
operator transition — SAMUELIAN, STEPHEN
DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — SAMUELIAN, STEPHEN - Mar 2015
operator transition — SAMUELIAN, SPENCER
DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — SAMUELIAN, SPENCER - Mar 2015
operator transition — SAMUELIAN, ROBERT
DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — SAMUELIAN, ROBERT - Mar 2015
operator transition — ROBERTSON, BRETT
DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — ROBERTSON, BRETT - Mar 2015
operator transition — WEST, CHRISTIAN
DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — WEST, CHRISTIAN - Mar 2015
operator transition — SEASTRAND, JASON
DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — SEASTRAND, JASON
Contact
Write a review3401 NORTH LOCKWOOD DRIVE
LAKESIDE, AZ 85929