Assisted living
Hayes Residence
0.00 reviews · 0 verifiedSAINT PAUL, MNLic. 24E508
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
Provided by facility
Hayes Residence is a well-established long term nursing care facility that has been providing compassionate, resident-centered nursing care since 1973. Located in the vibrant Highland Park community of St. Paul, Hayes prioritizes quality of life through an integrated approach, offering nursing care, housekeeping, dietary services, social support, mental health guidance, and daily activities. The facility is conveniently situated near parks, local businesses, and bus routes.
Diet & NutritionDietary Services
Housekeeping & MaintenanceHousekeeping Services
CMS Care CompareView on Medicare.gov →
Medicare overall
2/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
1.31 total HPRDRN 0.45 · weekend 85%Oct 2025 – Dec 2025
Survey history
8 inspections28 deficiencies on record
Federal IDs
CCN 24E508
Overall: 2/5 · Health: 2/5 · Staffing: 3/5 · QM: 4/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyJun 2025 · CMS8 deficiencies
- F-558SS D — Reasonably accommodate the needs and preferences of each resident.
- F-578SS J — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-909SS D — Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Fire safetyJun 2025 · STATE FIRE MARSHAL3 deficiencies
- K-225SS F — Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- K-511SS F — Have properly installed electrical wiring and gas equipment.
- K-712SS F — Have simulated fire drills held at unexpected times.
Health surveySep 2024 · CMS4 deficiencies
- F-700SS D — Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS F — Provide and implement an infection prevention and control program.
- F-883SS D — Develop and implement policies and procedures for flu and pneumonia vaccinations.
Fire safetySep 2024 · STATE FIRE MARSHAL4 deficiencies
- K-291SS F — Install emergency lighting that can last at least 1 1/2 hours.
- K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
- K-712SS F — Have simulated fire drills held at unexpected times.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
Health surveyAug 2023 · CMS3 deficiencies
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-684SS E — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-880SS F — Provide and implement an infection prevention and control program.
Fire safetyAug 2023 · STATE FIRE MARSHAL3 deficiencies
- K-521SS C — Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- K-712SS C — Have simulated fire drills held at unexpected times.
- K-914SS C — Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Health surveyJul 2023 · CMS2 deficiencies
- F-689SS J — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-843SS D — Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
Health surveyJun 2023 · CMS1 deficiencies
- F-745SS D — Provide medically-related social services to help each resident achieve the highest possible quality of life.
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Write a reviewOperated by Unverified operator (CMS) (privately held) since 1975.