Assisted living
HERITAGE HALL WISE
0.00 reviews · 0 verifiedWISE, VALic. 495350
VBP-SLow SNF VBP readmission measure score (3.4)Source: CMS SNF VBP (PDC)
Provided by facility
Heritage Hall Wise is located in the beautiful mountains of southwest Virginia and provides excellent medical and nursing care in a family-oriented environment. The facility offers individualized care including pharmacy services, skilled nursing, and in-house therapy. It is the only rehabilitation facility in Wise, ensuring a modern approach to care. The staff is trained to be sensitive to individual dignity, aiming to meet the physical, emotional, social, and spiritual needs of residents and their families.
TherapiesOn-Site Rehabilitation Services
CMS Care CompareView on Medicare.gov →
Medicare overall
4/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.27 total HPRDRN 0.36 · weekend 85%Oct 2025 – Dec 2025
Survey history
4 inspections24 deficiencies on record
Federal IDs
CCN 495350
Overall: 4/5 · Health: 4/5 · Staffing: 2/5 · QM: 3/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyAug 2024 · CMS3 deficiencies
- F-641SS D — Ensure each resident receives an accurate assessment.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
Health surveyAug 2021 · CMS8 deficiencies
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-759SS D — Ensure medication error rates are not 5 percent or greater.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-808SS D — Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-849SS D — Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
- F-880SS D — Provide and implement an infection prevention and control program.
Fire safetyAug 2021 · STATE FIRE MARSHAL4 deficiencies
- K-511SS D — Have properly installed electrical wiring and gas equipment.
- K-521SS F — Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- K-741SS D — Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- K-761SS E — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Health surveySep 2019 · CMS9 deficiencies
- F-563SS D — Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-697SS D — Provide safe, appropriate pain management for a resident who requires such services.
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-760SS D — Ensure that residents are free from significant medication errors.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Write a reviewOperated by HERITAGE HALL (privately held) since 2001.
- Jan 2018
operator transition — AMERICAN HEALTHCARE LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — AMERICAN HEALTHCARE LLC