Memory care
HIDDEN VALLEY CENTER
0.00 reviews · 0 verifiedOAK HILL, WVLic. 515147
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
FINECMS fine: $12,834Source: CMS Penalties
VBP-THigh nursing staff turnover in VBP period (62%)Source: CMS SNF VBP (PDC)
Provided by facility
Hidden Valley Center, located in Oak Hill, West Virginia, has been serving the community for over 30 years. The facility offers a specialized Memory Support Unit called Mary’s Garden, alongside Skilled Nursing and Rehabilitation services. Residents can expect short-stay care, long-term care, and a variety of rehabilitation therapies including physical, speech, and occupational therapy. Amenities include restaurant-style dining, private and semi-private rooms, and a range of recreational activities. The center is committed to providing quality care and has received recognition for its dementia care practices.
DiningRestaurant-Style Dining
Housekeeping & MaintenanceHousekeeping ServicesLaundry Services
Transportation & ShoppingGeneral Transportation Services
TherapiesOn-Site Rehabilitation Services
Fitness & Wellness ProgramsSalon Services
Outside AmenitiesGarden
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.14 total HPRDRN 0.58 · weekend 91%Oct 2025 – Dec 2025
Survey history
10 inspections60 deficiencies on record
Federal IDs
CCN 515147
Overall: 1/5 · Health: 2/5 · Staffing: 1/5 · QM: 4/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyApr 2026 · CMS4 deficiencies
- F-607SS D — Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-610SS D — Respond appropriately to all alleged violations.
- F-919SS D — Make sure that a working call system is available in each resident's bathroom and bathing area.
Health surveyOct 2025 · CMS2 deficiencies
- F-627SS D — Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
- F-628SS D — Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Health surveySep 2025 · CMS1 deficiencies
- F-921SS E — Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Health surveyOct 2024 · CMS19 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-578SS D — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F-582SS D — Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- F-584SS D — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-610SS E — Respond appropriately to all alleged violations.
- F-641SS D — Ensure each resident receives an accurate assessment.
- F-645SS D — PASARR screening for Mental disorders or Intellectual Disabilities
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS E — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-692SS E — Provide enough food/fluids to maintain a resident's health.
- F-725SS F — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F-727SS F — Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- F-804SS E — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- F-807SS J — Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-880SS E — Provide and implement an infection prevention and control program.
Fire safetyOct 2024 · STATE FIRE MARSHAL7 deficiencies
- E-32SS C — Provide primary/alternate means for communication.
- E-6SS C — Conduct risk assessment and an All-Hazards approach.
- K-222SS F — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-321SS C — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-712SS C — Have simulated fire drills held at unexpected times.
Health surveyApr 2024 · CMS10 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-684SS E — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-689SS E — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-725SS D — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F-732SS C — Post nurse staffing information every day.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-880SS E — Provide and implement an infection prevention and control program.
Health surveySep 2023 · CMS1 deficiencies
- F-689SS E — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyJan 2023 · CMS5 deficiencies
- F-558SS E — Reasonably accommodate the needs and preferences of each resident.
- F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-842SS E — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-880SS E — Provide and implement an infection prevention and control program.
Health surveySep 2021 · CMS9 deficiencies
- F-565SS E — Honor the resident's right to organize and participate in resident/family groups in the facility.
- F-577SS C — Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-640SS D — Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-880SS E — Provide and implement an infection prevention and control program.
Fire safetySep 2021 · STATE FIRE MARSHAL2 deficiencies
- K-761SS F — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
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Write a reviewOperated by GENESIS HEALTHCARE (privately held) since 1996.
- Nov 2022
operator transition — GENESIS HEALTHCARE INC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GENESIS HEALTHCARE INC - Nov 2022
operator transition — WHITMAN, ARNOLD
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — WHITMAN, ARNOLD - Nov 2022
operator transition — SUN HEALTHCARE GROUP INC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SUN HEALTHCARE GROUP INC - Feb 2015
operator transition — GENESIS OPERATIONS LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GENESIS OPERATIONS LLC - Feb 2015
operator transition — GENESIS HEALTHCARE LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GENESIS HEALTHCARE LLC - Feb 2015
operator transition — GENESIS HOLDINGS LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GENESIS HOLDINGS LLC - Feb 2015
operator transition — GEN OPERATIONS I LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GEN OPERATIONS I LLC - Feb 2015
operator transition — GEN OPERATIONS II LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GEN OPERATIONS II LLC