Assisted living
Highland House Rehabilitation and Healthcare
0.00 reviews · 0 verifiedFayetteville, NCLic. 345353
VBP-SLow SNF VBP readmission measure score (2.8)Source: CMS SNF VBP (PDC)
Provided by facility
Highland House Rehabilitation and Healthcare in Fayetteville, North Carolina provides a complete continuum of care, including short-term rehabilitation, long-term living, skilled nursing care, assisted living, outpatient therapy, hospice care, palliative care, and respite care. The facility features a dedicated rehabilitation unit and offers personalized care plans developed by a clinical team. Amenities include spacious private and semi-private suites, complimentary WiFi, in-room dining, and social activities. The facility is conveniently located near local hospitals and provides round-the-clock professional care.
Housekeeping & MaintenanceHousekeeping ServicesLaundry Services
Transportation & ShoppingGeneral Transportation Services
TherapiesOn-Site Rehabilitation Services
Fitness & Wellness ProgramsSalon Services
CMS Care CompareView on Medicare.gov →
Medicare overall
2/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.22 total HPRDRN 0.34 · weekend 91%Oct 2025 – Dec 2025
Survey history
7 inspections33 deficiencies on record
Federal IDs
CCN 345353
Overall: 2/5 · Health: 3/5 · Staffing: 1/5 · QM: 2/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyMar 2026 · CMS6 deficiencies
- F-584SS D — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-602SS D — Protect each resident from the wrongful use of the resident's belongings or money.
- F-641SS D — Ensure each resident receives an accurate assessment.
- F-685SS D — Assist a resident in gaining access to vision and hearing services.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyDec 2024 · CMS6 deficiencies
- F-561SS D — Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
- F-567SS B — Honor the resident's right to manage his or her financial affairs.
- F-585SS D — Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- F-641SS D — Ensure each resident receives an accurate assessment.
- F-644SS D — Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
Fire safetyDec 2024 · STATE FIRE MARSHAL7 deficiencies
- K-293SS D — Have properly located and lighted "Exit" signs.
- K-321SS D — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-351SS D — Install an approved automatic sprinkler system.
- K-363SS D — Install corridor and hallway doors that block smoke.
- K-511SS D — Have properly installed electrical wiring and gas equipment.
- K-914SS D — Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- K-923SS D — Have proper medical gas storage and administration areas.
Fire safetyOct 2023 · STATE FIRE MARSHAL3 deficiencies
- K-341SS F — Install a fire alarm system that can be heard throughout the facility.
- K-363SS D — Install corridor and hallway doors that block smoke.
- K-915SS F — Have proper power supply for life support equipment.
Health surveyAug 2023 · CMS2 deficiencies
- F-660SS D — Plan the resident's discharge to meet the resident's goals and needs.
- F-690SS E — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Health surveyJun 2023 · CMS1 deficiencies
- F-808SS D — Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Fire safetyJun 2022 · STATE FIRE MARSHAL8 deficiencies
- K-211SS D — Keep aisles, corridors, and exits free of obstruction in case of emergency.
- K-293SS D — Have properly located and lighted "Exit" signs.
- K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
- K-353SS D — Inspect, test, and maintain automatic sprinkler systems.
- K-355SS F — Properly select, install, inspect, or maintain portable fire extinguishes.
- K-712SS F — Have simulated fire drills held at unexpected times.
- K-761SS D — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- K-914SS F — Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
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Operated by LIBERTY SENIOR LIVING (privately held) since 1991.
Contact
Write a review1700 Pamalee Drive
Fayetteville, NC 28301