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Assisted living

Hillcrest Convalescent Center

0.00 reviews · 0 verifiedDurham, NCLic. 345001
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About

Hillcrest Convalescent Center, established in 1951, offers a range of care services including short-term rehabilitative care, long-term care, and assisted living. Located in Durham, the facility is recognized for its high-quality services, ranking in the top 94% of nursing homes in North Carolina according to U.S. News and World Report. Hillcrest emphasizes a continuum of care model, ensuring efficient coordination across services for better recovery outcomes and patient satisfaction. The facility features a comfortable and clean environment, with a focus on personalized care and a variety of activities for residents.

Amenities
TherapiesOn-Site Rehabilitation Services
CMS Care CompareView on Medicare.gov →
Medicare overall
5/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
4.77 total HPRDRN 1.13 · weekend 92%Oct 2025 – Dec 2025
Survey history
3 inspections15 deficiencies on record
Federal IDs
CCN 345001

Overall: 5/5 · Health: 5/5 · Staffing: 5/5 · QM: 4/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections
Fire safetyFeb 2025 · STATE FIRE MARSHAL2 deficiencies
  • K-321SS DEnsure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
  • K-353SS DInspect, test, and maintain automatic sprinkler systems.
Fire safetyDec 2023 · STATE FIRE MARSHAL6 deficiencies
  • K-211SS FKeep aisles, corridors, and exits free of obstruction in case of emergency.
  • K-311SS DHave an enclosure around a vertical opening shaft.
  • K-351SS DInstall an approved automatic sprinkler system.
  • K-521SS EEnsure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
  • K-914SS FEnsure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
  • K-918SS DHave generator or other power source capable of supplying service within 10 seconds.
Fire safetyJul 2022 · STATE FIRE MARSHAL7 deficiencies
  • K-111SS FSatisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
  • K-324SS DProvide properly protected cooking facilities.
  • K-353SS FInspect, test, and maintain automatic sprinkler systems.
  • K-363SS FInstall corridor and hallway doors that block smoke.
  • K-372SS FEnsure smoke barriers are constructed to a 1 hour fire resistance rating.
  • K-541SS DInstall properly constructed and protected linen or trash chutes.
  • K-911SS FMeet requirements for the installation and maintenance of electrical systems.
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Ownership

Operated by Unverified operator (CMS) (privately held) since 1967.

  1. Jul 2023
    operator transition — SMITH, VALERIE
    DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — SMITH, VALERIE
  2. Mar 2018
    operator transition — TATTERSALL, CRYSTAL
    DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — TATTERSALL, CRYSTAL
  3. Mar 2018
    operator transition — HOOVER, NADINE
    DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — HOOVER, NADINE
  4. Mar 2018
    operator transition — HOOVER, WILLIAM
    DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — HOOVER, WILLIAM
  5. Oct 2017
    operator transition — SMITH, THOMAS
    DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — SMITH, THOMAS
  6. Oct 2017
    operator transition — SMITH, LENWOOD
    DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — SMITH, LENWOOD
Contact

1417 W Pettigrew Street
Durham, NC 27705

9192867705hillcrestnc.com
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