Memory careAssisted living
Hillcrest Shadow Lake LLC
0.00 reviews · 0 verifiedPapillion, NELic. 28E299
Provided by facility
Hillcrest Shadow Lake offers compassionate long-term nursing and memory care in Papillion, NE. The facility provides 24-hour skilled nursing care in a homelike setting, with personalized assistance for daily routines. Residents can enjoy private and companion suites, a full-service salon, and family-style meals in open dining areas. The secured memory care neighborhood, Memory Lane, is designed for individuals with Alzheimer's or dementia, featuring specially trained caregivers and enriching activities. Hillcrest Shadow Lake accepts Medicaid, private pay, and long-term care insurance, ensuring flexible payment options.
DiningRestaurant-Style Dining
TherapiesOn-Site Rehabilitation Services
Fitness & Wellness ProgramsSalon Services
Inside AmenitiesSwimming Pool
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
2/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
2.77 total HPRDRN 0.25 · weekend 95%Oct 2025 – Dec 2025
Survey history
10 inspections45 deficiencies on record
Federal IDs
CCN 28E299
Overall: 2/5 · Health: 2/5 · Staffing: 2/5 · QM: 4/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyJan 2026 · CMS3 deficiencies
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-686SS G — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-880SS D — Provide and implement an infection prevention and control program.
Health surveyMay 2025 · CMS1 deficiencies
- F-757SS D — Ensure each resident’s drug regimen must be free from unnecessary drugs.
Fire safetyApr 2025 · STATE FIRE MARSHAL3 deficiencies
- K-222SS F — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-920SS F — Ensure proper usage of power strips and extension cords.
- K-921SS F — Ensure that testing and maintenance of electrical equipment is performed.
Health surveyApr 2025 · CMS4 deficiencies
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS D — Provide and implement an infection prevention and control program.
Health surveyNov 2024 · CMS2 deficiencies
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Fire safetyApr 2024 · STATE FIRE MARSHAL5 deficiencies
- K-222SS E — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-354SS F — Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- K-363SS E — Install corridor and hallway doors that block smoke.
- K-921SS F — Ensure that testing and maintenance of electrical equipment is performed.
- K-922SS E — Meet requirements for the use and maintenance of medical gas equipment.
Health surveyApr 2024 · CMS12 deficiencies
- F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-600SS E — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-699SS D — Provide care or services that was trauma informed and/or culturally competent.
- F-726SS E — Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- F-758SS E — Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- F-761SS E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS F — Provide and implement an infection prevention and control program.
Health surveyDec 2023 · CMS3 deficiencies
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-919SS F — Make sure that a working call system is available in each resident's bathroom and bathing area.
Fire safetyFeb 2023 · STATE FIRE MARSHAL4 deficiencies
- E-41SS F — Implement emergency and standby power systems.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
- K-923SS E — Have proper medical gas storage and administration areas.
Health surveyFeb 2023 · CMS8 deficiencies
- F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-623SS D — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-625SS D — Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-880SS E — Provide and implement an infection prevention and control program.
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Operated by Unverified operator (CMS) (privately held) since 2016.
Contact
Write a review1507 E Gold Coast Road
Papillion, NE 68046