Skilled nursing
HILO BENIOFF MEDICAL CENTER
0.00 reviews · 0 verifiedHILO, HILic. 125002
Provided by facility
Hilo Benioff Medical Center offers a comprehensive range of healthcare services with a focus on patient satisfaction and quality care. The facility includes various departments such as Emergency Services, Intensive Care Unit, Cancer Center, and Rehabilitation Services. It is dedicated to treating patients with a variety of medical conditions, providing both inpatient and outpatient care. The center emphasizes the use of advanced technology and a caring approach to healthcare, treating patients like family.
CMS Care CompareView on Medicare.gov →
Medicare overall
4/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
5.61 total HPRDRN 1.49 · weekend 87%Oct 2025 – Dec 2025
Survey history
6 inspections34 deficiencies on record
Federal IDs
CCN 125002
Overall: 4/5 · Health: 3/5 · Staffing: 5/5 · QM: 2/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyFeb 2025 · CMS15 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-584SS D — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-585SS D — Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- F-600SS E — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-655SS D — Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-688SS D — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- F-692SS D — Provide enough food/fluids to maintain a resident's health.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-710SS D — Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-761SS E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-880SS F — Provide and implement an infection prevention and control program.
- F-943SS F — Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Fire safetyFeb 2025 · STATE FIRE MARSHAL2 deficiencies
- K-222SS E — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-761SS E — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Health surveyJan 2024 · CMS1 deficiencies
- F-880SS D — Provide and implement an infection prevention and control program.
Fire safetyJan 2024 · STATE FIRE MARSHAL5 deficiencies
- K-222SS D — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-293SS D — Have properly located and lighted "Exit" signs.
- K-363SS E — Install corridor and hallway doors that block smoke.
- K-761SS D — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- K-914SS E — Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Health surveyOct 2022 · CMS7 deficiencies
- F-551SS D — Give the resident's representative the ability to exercise the resident's rights.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-804SS E — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Fire safetyOct 2022 · STATE FIRE MARSHAL4 deficiencies
- K-363SS E — Install corridor and hallway doors that block smoke.
- K-911SS D — Meet requirements for the installation and maintenance of electrical systems.
- K-914SS F — Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- K-923SS E — Have proper medical gas storage and administration areas.
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Write a reviewOperated by HAWAII HEALTH SYSTEMS CORPORATION (independent) since 1967.