Memory care
Kirkhaven
0.00 reviews · 0 verifiedRochester, NYLic. 335668
FINECMS fine: $8,278Source: CMS Penalties
Provided by facility
Kirkhaven is a senior living community located in Rochester, NY, dedicated to providing compassionate and professional care. The facility emphasizes a person-centered approach, creating a home-like environment where residents can maintain their dignity and individuality. Kirkhaven offers a range of services including residential skilled nursing, rehabilitation, respite care, and specialized dementia care. The community is designed to support seniors in a personal and compassionate manner, ensuring they thrive as individuals.
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.24 total HPRDRN 0.33 · weekend 91%Oct 2025 – Dec 2025
Survey history
9 inspections44 deficiencies on record
Federal IDs
CCN 335668
Overall: 1/5 · Health: 1/5 · Staffing: 2/5 · QM: 4/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyMar 2026 · CMS6 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-610SS E — Respond appropriately to all alleged violations.
- F-677SS E — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-689SS E — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-725SS E — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F-803SS D — Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Health surveyDec 2025 · CMS4 deficiencies
- F-550SS G — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
- F-677SS E — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-761SS E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Health surveyJul 2025 · CMS1 deficiencies
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Health surveyDec 2024 · CMS11 deficiencies
- F-578SS D — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F-644SS E — Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-685SS D — Assist a resident in gaining access to vision and hearing services.
- F-692SS D — Provide enough food/fluids to maintain a resident's health.
- F-695SS E — Provide safe and appropriate respiratory care for a resident when needed.
- F-744SS D — Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
- F-805SS D — Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS E — Provide and implement an infection prevention and control program.
Fire safetyDec 2024 · STATE FIRE MARSHAL5 deficiencies
- K-341SS D — Install a fire alarm system that can be heard throughout the facility.
- K-345SS E — Have approved installation, maintenance and testing program for fire alarm systems.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-781SS D — Have restrictions on the use of portable space heaters.
- K-918SS E — Have generator or other power source capable of supplying service within 10 seconds.
Health surveyMar 2023 · CMS6 deficiencies
- F-561SS D — Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
- F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-610SS D — Respond appropriately to all alleged violations.
- F-698SS E — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-760SS D — Ensure that residents are free from significant medication errors.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Fire safetyMar 2023 · STATE FIRE MARSHAL5 deficiencies
- E-29SS C — Develop a communication plan.
- K-291SS D — Install emergency lighting that can last at least 1 1/2 hours.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-901SS C — Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
- K-918SS E — Have generator or other power source capable of supplying service within 10 seconds.
Health surveyApr 2021 · CMS2 deficiencies
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
Fire safetyApr 2021 · STATE FIRE MARSHAL4 deficiencies
- K-223SS D — Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- K-345SS D — Have approved installation, maintenance and testing program for fire alarm systems.
- K-372SS E — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- K-916SS C — Have a battery powered remote alarm panel in a location accessible by operating personnel.
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Operated by Unverified operator (CMS) (privately held) since 1984.
Contact
Write a review254 Alexander Street
Rochester, NY 14607