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LUTHERAN HOME

0.00 reviews · 0 verifiedWESTLAKE, OHLic. 365020
Signals
INSPECTMost recent health inspection is more than 2 years oldSource: CMS Provider Information
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About

Concord Reserve offers a comprehensive range of senior living options in Westlake, Ohio, including independent lifestyle apartments, assisted living, memory support, and skilled nursing care. Residents can enjoy a vibrant community with a focus on wellness and connection. The facility emphasizes peace of mind for future care needs, allowing residents to live life to the fullest. With various amenities and services designed for today's lifestyle, Concord Reserve aims to support the diverse needs of its residents.

Amenities
DiningRestaurant-Style Dining
CMS Care CompareView on Medicare.gov →
Medicare overall
5/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
5.11 total HPRDRN 0.62 · weekend 98%Oct 2025 – Dec 2025
Survey history
7 inspections44 deficiencies on record
Federal IDs
CCN 365020

Overall: 5/5 · Health: 4/5 · Staffing: 5/5 · QM: 4/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections
Health surveyNov 2025 · CMS1 deficiencies
  • F-694SS DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
Fire safetyAug 2023 · STATE FIRE MARSHAL14 deficiencies
  • E-13SS FDevelop Emergency Preparedness policies and procedures.
  • K-222SS EAdd doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
  • K-223SS EProvide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
  • K-321SS EEnsure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
  • K-351SS EInstall an approved automatic sprinkler system.
  • K-353SS EInspect, test, and maintain automatic sprinkler systems.
  • K-363SS EInstall corridor and hallway doors that block smoke.
  • K-372SS EEnsure smoke barriers are constructed to a 1 hour fire resistance rating.
  • K-511SS EHave properly installed electrical wiring and gas equipment.
  • K-711SS FProvide a written emergency evacuation plan.
  • K-741SS EHave posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
  • K-753SS EHave restrictions on the use of highly flammable decorations.
  • K-918SS FHave generator or other power source capable of supplying service within 10 seconds.
  • K-920SS EEnsure proper usage of power strips and extension cords.
Health surveyAug 2023 · CMS6 deficiencies
  • F-604SS DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
  • F-689SS DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-757SS DEnsure each resident’s drug regimen must be free from unnecessary drugs.
  • F-758SS DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
  • F-838SS CConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
  • F-868SS CHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
Fire safetyJan 2020 · STATE FIRE MARSHAL3 deficiencies
  • K-211SS EKeep aisles, corridors, and exits free of obstruction in case of emergency.
  • K-353SS FInspect, test, and maintain automatic sprinkler systems.
  • K-372SS EEnsure smoke barriers are constructed to a 1 hour fire resistance rating.
Health surveyJan 2020 · CMS1 deficiencies
  • F-880SS FProvide and implement an infection prevention and control program.
Fire safetyNov 2018 · STATE FIRE MARSHAL12 deficiencies
  • K-222SS FAdd doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
  • K-227SS EHave ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
  • K-321SS EEnsure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
  • K-345SS FHave approved installation, maintenance and testing program for fire alarm systems.
  • K-353SS FInspect, test, and maintain automatic sprinkler systems.
  • K-363SS EInstall corridor and hallway doors that block smoke.
  • K-524SS EEnsure that gas fire places are out of the reach of patients and can be shut off if unit is working improperly.
  • K-761SS FTo conduct inspection, testing and maintenance of fire doors by qualified individuals.
  • K-781SS FHave restrictions on the use of portable space heaters.
  • K-911SS FMeet requirements for the installation and maintenance of electrical systems.
  • K-914SS FEnsure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
  • K-920SS FEnsure proper usage of power strips and extension cords.
Health surveyNov 2018 · CMS7 deficiencies
  • F-609SS DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  • F-610SS DRespond appropriately to all alleged violations.
  • F-689SS DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-697SS DProvide safe, appropriate pain management for a resident who requires such services.
  • F-725SS FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
  • F-757SS DEnsure each resident’s drug regimen must be free from unnecessary drugs.
  • F-880SS DProvide and implement an infection prevention and control program.
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Ownership

Operated by Unverified operator (CMS) (privately held) since 1967.

Contact

2116 DOVER CENTER RD
WESTLAKE, OH 44145

4408710090lec.org/communities/concord-reserve
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