Assisted living
Marcella Post Acute
0.00 reviews · 0 verifiedHAMPTON, VALic. 495305
INSPECTMost recent health inspection is more than 2 years oldSource: CMS Provider Information
Provided by facility
Marcella Post Acute is a vibrant, specialized care community located in Hampton, VA, offering post-acute and long-term care services. The facility focuses on rehabilitation and medical support to help residents heal and regain strength in a caring environment. With a commitment to well-being, Marcella provides various specialized care programs, including orthopedic rehab, and emphasizes a community atmosphere where residents can feel at home.
DiningRestaurant-Style Dining
Ambulatory Assistance & AccessibilityWheelchair Accessible Facilities
TherapiesOn-Site Rehabilitation Services
CMS Care CompareView on Medicare.gov →
Medicare overall
3/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.15 total HPRDRN 0.38 · weekend 85%Oct 2025 – Dec 2025
Survey history
6 inspections45 deficiencies on record
Federal IDs
CCN 495305
Overall: 3/5 · Health: 3/5 · Staffing: 1/5 · QM: 5/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyMay 2024 · CMS4 deficiencies
- F-584SS D — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-791SS E — Provide or obtain dental services for each resident.
- F-840SS D — Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Health surveyOct 2021 · CMS11 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-688SS D — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- F-692SS D — Provide enough food/fluids to maintain a resident's health.
- F-697SS D — Provide safe, appropriate pain management for a resident who requires such services.
- F-700SS D — Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- F-744SS D — Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
- F-758SS E — Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-925SS F — Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Fire safetyOct 2021 · STATE FIRE MARSHAL2 deficiencies
- K-363SS E — Install corridor and hallway doors that block smoke.
- K-918SS D — Have generator or other power source capable of supplying service within 10 seconds.
Health surveyDec 2018 · CMS9 deficiencies
- F-622SS E — Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
- F-623SS E — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-625SS E — Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- F-641SS D — Ensure each resident receives an accurate assessment.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-687SS D — Provide appropriate foot care.
- F-760SS E — Ensure that residents are free from significant medication errors.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-925SS E — Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Health surveyMay 2017 · CMS14 deficiencies
- F-164SS D — Keep residents' personal and medical records private and confidential.
- F-166SS D — Try to resolve each resident's complaints quickly.
- F-246SS D — Reasonably accommodate the needs and preferences of each resident.
- F-252SS E — Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
- F-253SS E — Provide housekeeping and maintenance services.
- F-278SS D — Ensure each resident receives an accurate assessment by a qualified health professional.
- F-309SS D — Provide necessary care and services to maintain or improve the highest well being of each resident .
- F-315SS D — Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
- F-328SS D — Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
- F-441SS D — Have a program that investigates, controls and keeps infection from spreading.
- F-460SS E — Provide bedrooms that don't allow residents to see each other when privacy is needed.
- F-505SS D — Quickly tell the resident's doctor the results of laboratory tests.
- F-507SS D — Keep complete, dated laboratory records in the resident's file.
- F-514SS D — Keep accurate, complete and organized clinical records on each resident that meet professional standards.
Fire safetyMay 2017 · STATE FIRE MARSHAL5 deficiencies
- K-223SS D — Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-362SS F — Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- K-363SS F — Install corridor and hallway doors that block smoke.
- K-919SS E — Meet requirements for the use of electrical equipment.
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Operated by MARQUIS HEALTH SERVICES (privately held) since 1996.
Contact
Write a review305 MARCELLA ROAD
HAMPTON, VA 23666