Memory care

MERCER HEALTHCARE CENTER

0.00 reviews · 0 verifiedBLUEFIELD, WVLic. 515052

Signals

JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations

VBP-SLow SNF VBP readmission measure score (2.4)Source: CMS SNF VBP (PDC)

FINECMS fine: $13,627Source: CMS Penalties

FINECMS fine: $14,433Source: CMS Penalties

VBPLower SNF VBP program ranking (#10,138)Source: CMS SNF VBP (PDC)

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About

Mercer Healthcare Center is a skilled nursing facility in Bluefield, WV, specializing in healthcare services such as physical therapy, speech therapy, occupational therapy, and medically complex care. The center also offers Alzheimer’s and dementia care, hospice and palliative care, and post-surgical care. The healthcare team focuses on the emotional and physical well-being of residents, providing a supportive environment. Residents can enjoy activities like bingo, movie nights, shopping trips, and therapy dog visits. The facility is located near local attractions, including state parks and seasonal events.

Amenities

TherapiesOn-Site Rehabilitation Services

Safety & SecuritySecured Memory Care Unit

CMS Care CompareView on Medicare.gov →

Medicare overall

2/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.

Staffing (PBJ)

3.22 total HPRDRN 0.50 · weekend 86%Oct 2025 – Dec 2025

Survey history

10 inspections86 deficiencies on record

Federal IDs

CCN 515052

Overall: 2/5 · Health: 2/5 · Staffing: 2/5 · QM: 3/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections

Fire safetyJan 2025 · STATE FIRE MARSHAL2 deficiencies

K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
K-921SS F — Ensure that testing and maintenance of electrical equipment is performed.

Health surveyJan 2025 · CMS22 deficiencies

F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F-610SS D — Respond appropriately to all alleged violations.
F-641SS D — Ensure each resident receives an accurate assessment.
F-644SS D — Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F-679SS D — Provide activities to meet all resident's needs.
F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-689SS E — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-697SS E — Provide safe, appropriate pain management for a resident who requires such services.
F-740SS D — Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F-745SS D — Provide medically-related social services to help each resident achieve the highest possible quality of life.
F-760SS D — Ensure that residents are free from significant medication errors.
F-761SS E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-791SS D — Provide or obtain dental services for each resident.
F-804SS D — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F-805SS E — Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F-810SS D — Provide special eating equipment and utensils for residents who need them and appropriate assistance.
F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Health surveyJun 2024 · CMS3 deficiencies

F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-806SS J — Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F-880SS D — Provide and implement an infection prevention and control program.

Health surveyMay 2024 · CMS6 deficiencies

F-558SS D — Reasonably accommodate the needs and preferences of each resident.
F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-609SS E — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-610SS D — Respond appropriately to all alleged violations.
F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
F-806SS J — Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Health surveyJan 2024 · CMS17 deficiencies

F-553SS E — Allow resident to participate in the development and implementation of his or her person-centered plan of care.
F-559SS D — Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
F-583SS D — Keep residents' personal and medical records private and confidential.
F-610SS D — Respond appropriately to all alleged violations.
F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-684SS E — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-692SS D — Provide enough food/fluids to maintain a resident's health.
F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
F-732SS F — Post nurse staffing information every day.
F-755SS E — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F-802SS E — Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
F-803SS E — Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F-804SS E — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F-808SS D — Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-880SS E — Provide and implement an infection prevention and control program.

Fire safetyAug 2023 · STATE FIRE MARSHAL2 deficiencies

K-712SS C — Have simulated fire drills held at unexpected times.
K-918SS C — Have generator or other power source capable of supplying service within 10 seconds.

Health surveyAug 2023 · CMS24 deficiencies

F-583SS D — Keep residents' personal and medical records private and confidential.
F-585SS D — Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F-607SS D — Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-610SS E — Respond appropriately to all alleged violations.
F-641SS D — Ensure each resident receives an accurate assessment.
F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-657SS E — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F-661SS D — Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
F-684SS E — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-692SS D — Provide enough food/fluids to maintain a resident's health.
F-694SS D — Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
F-726SS E — Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F-759SS D — Ensure medication error rates are not 5 percent or greater.
F-770SS D — Provide timely, quality laboratory services/tests to meet the needs of residents.
F-773SS D — Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Health surveyJun 2023 · CMS1 deficiencies

F-806SS D — Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Fire safetyJun 2022 · STATE FIRE MARSHAL1 deficiencies

K-521SS C — Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Health surveyJun 2022 · CMS8 deficiencies

F-578SS E — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F-582SS D — Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F-640SS D — Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F-641SS D — Ensure each resident receives an accurate assessment.
F-684SS E — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

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Ownership

Operated by COMMUNICARE HEALTH (privately held) since 1975.

Apr 2023
operator transition — WV AMFM OP CO., LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — WV AMFM OP CO., LLC
Jul 2022
operator transition — I. ROSEDALE IRREVOCABLE TRUST
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — I. ROSEDALE IRREVOCABLE TRUST
Jul 2022
operator transition — C.R. STOLTZ FAMILY INVESTMENT COMPANY INC
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — C.R. STOLTZ FAMILY INVESTMENT COMPANY INC
Jul 2022
operator transition — RRW, LLC
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — RRW, LLC

Contact

1275 SOUTHVIEW DRIVE
BLUEFIELD, WV 24701

Get directions →

3043255448 communicarehealth.com/location/mercer-healthcare-center/?utm_source=google&utm_medium=organic&utm_campaign=gbp_mercer

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