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Assisted livingContinuing care

Montello Manor

0.00 reviews · 0 verifiedLEWISTON, MELic. 205006
Signals
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
FINECMS fine: $14,518Source: CMS Penalties
VBP-THigh nursing staff turnover in VBP period (60%)Source: CMS SNF VBP (PDC)
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About

Montello Manor is a continuum care community offering skilled nursing care and assisted living services. The facility provides a range of care options to meet the needs of its residents, ensuring a supportive environment for individuals requiring varying levels of assistance.

CMS Care CompareView on Medicare.gov →
Medicare overall
1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
4.09 total HPRDRN 0.82 · weekend 85%Oct 2025 – Dec 2025
Survey history
8 inspections60 deficiencies on record
Federal IDs
CCN 205006

Overall: 1/5 · Health: 1/5 · Staffing: 4/5 · QM: 3/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections
Health surveyApr 2026 · CMS1 deficiencies
  • F-842SS DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Health surveyFeb 2025 · CMS18 deficiencies
  • F-558SS EReasonably accommodate the needs and preferences of each resident.
  • F-584SS EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  • F-623SS DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
  • F-625SS DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
  • F-656SS EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • F-684SS EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-689SS EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-695SS EProvide safe and appropriate respiratory care for a resident when needed.
  • F-726SS EEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
  • F-730SS EObserve each nurse aide's job performance and give regular training.
  • F-760SS EEnsure that residents are free from significant medication errors.
  • F-806SS DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
  • F-842SS DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  • F-867SS ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
  • F-868SS DHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
  • F-880SS DProvide and implement an infection prevention and control program.
  • F-909SS DRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
  • F-947SS EEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Fire safetyFeb 2025 · STATE FIRE MARSHAL5 deficiencies
  • K-211SS DKeep aisles, corridors, and exits free of obstruction in case of emergency.
  • K-293SS DHave properly located and lighted "Exit" signs.
  • K-363SS DInstall corridor and hallway doors that block smoke.
  • K-914SS DEnsure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
  • K-920SS DEnsure proper usage of power strips and extension cords.
Health surveyMay 2024 · CMS1 deficiencies
  • F-839SS EEmploy staff that are licensed, certified, or registered in accordance with state laws.
Health surveyDec 2023 · CMS9 deficiencies
  • F-584SS EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  • F-623SS BProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
  • F-625SS BNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
  • F-655SS DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
  • F-689SS JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-761SS DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  • F-806SS DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
  • F-812SS EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-867SS ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Fire safetyDec 2023 · STATE FIRE MARSHAL5 deficiencies
  • K-211SS DKeep aisles, corridors, and exits free of obstruction in case of emergency.
  • K-363SS DInstall corridor and hallway doors that block smoke.
  • K-712SS DHave simulated fire drills held at unexpected times.
  • K-754SS DProvide properly sized and located linen or trash receptacles.
  • K-923SS DHave proper medical gas storage and administration areas.
Health surveyJan 2022 · CMS9 deficiencies
  • F-582SS BGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
  • F-584SS EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  • F-655SS DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
  • F-656SS DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • F-812SS EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-880SS EProvide and implement an infection prevention and control program.
  • F-882SS DDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
  • F-908SS EKeep all essential equipment working safely.
  • F-943SS EGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Fire safetyJan 2022 · STATE FIRE MARSHAL12 deficiencies
  • E-15SS FAddress subsistence needs for staff and patients.
  • K-211SS FKeep aisles, corridors, and exits free of obstruction in case of emergency.
  • K-300SS DMeet other general requirements that are deficient.
  • K-321SS EEnsure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
  • K-342SS CHave a complete alarm system manually initiated and initiated by fire sprinkler system connection.
  • K-345SS FHave approved installation, maintenance and testing program for fire alarm systems.
  • K-351SS FInstall an approved automatic sprinkler system.
  • K-353SS BInspect, test, and maintain automatic sprinkler systems.
  • K-753SS BHave restrictions on the use of highly flammable decorations.
  • K-754SS DProvide properly sized and located linen or trash receptacles.
  • K-761SS ETo conduct inspection, testing and maintenance of fire doors by qualified individuals.
  • K-911SS CMeet requirements for the installation and maintenance of electrical systems.
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Ownership

Operated by Unverified operator (CMS) (privately held) since 1971.

  1. Jan 2013
    operator transition — CALLAHAN, GUY
    INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — CALLAHAN, GUY
  2. Mar 2012
    operator transition — RICHARD A. ROUSSEAU TRUST B
    5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — RICHARD A. ROUSSEAU TRUST B
Contact

540 COLLEGE ST
LEWISTON, ME 04240

2077832039montellomanor.com
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