We take zero commissions. No facility pays us for placement, referrals, or your booking — unlike lead-gen sites.
← All communities
Memory care

New Horizons Care Center

0.00 reviews · 0 verifiedLovell, WYLic. 535030
Signals
FINECMS fine: $7,521Source: CMS Penalties
Photos
Provided by facility
About

New Horizons Care Center, located in Lovell, Wyoming, offers compassionate long-term care in a welcoming environment. With 85 resident beds, including a specialized Memory Care Unit, the facility is designed to feel like home. It provides private, semi-private, and suite accommodations, and features a highly trained staff available 24/7. Residents can enjoy engaging daily activities, scenic views, and family-friendly events. The facility is affiliated with North Big Horn Hospital District for convenient medical access.

Amenities
Housekeeping & MaintenanceHousekeeping Services
Ambulatory Assistance & AccessibilityWheelchair Accessible Facilities
TherapiesOn-Site Rehabilitation Services
Inside AmenitiesLibrary
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
5/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.85 total HPRDRN 0.91 · weekend 88%Oct 2025 – Dec 2025
Survey history
7 inspections17 deficiencies on record
Federal IDs
CCN 535030

Overall: 5/5 · Health: 4/5 · Staffing: 5/5 · QM: 3/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections
Health surveyApr 2025 · CMS1 deficiencies
  • F-580SS DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Health surveyJan 2025 · CMS4 deficiencies
  • F-578SS DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
  • F-677SS DProvide care and assistance to perform activities of daily living for any resident who is unable.
  • F-690SS DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
  • F-758SS EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Health surveyAug 2024 · CMS3 deficiencies
  • F-600SS GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  • F-609SS DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  • F-656SS DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Health surveyOct 2023 · CMS2 deficiencies
  • F-661SS DEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
  • F-732SS BPost nurse staffing information every day.
Fire safetyOct 2023 · STATE FIRE MARSHAL3 deficiencies
  • E-39SS FConduct testing and exercise requirements.
  • E-4SS FDevelop and maintain an Emergency Preparedness Program (EP).
  • K-321SS EEnsure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Health surveyAug 2022 · CMS2 deficiencies
  • F-656SS DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • F-804SS EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Fire safetyAug 2022 · STATE FIRE MARSHAL2 deficiencies
  • K-163SS EInstall noncombustible or limited-combustible interior walls.
  • K-918SS EHave generator or other power source capable of supplying service within 10 seconds.
Reviews

No reviews from this reviewer type yet.

Questions & answers

No questions yet. Ask the first one — a member of our team or someone who knows this community will answer.

Have a question about this community?

Ask anything — pricing, care, staffing, daily life. Our team answers, and questions are reviewed before they appear.
Your name and email are used only to follow up — they are never shown on the public question.
Ownership

Operated by Unverified operator (CMS) (privately held) since 1988.

Contact

1111 Lane 12
Lovell, WY 82431

3075485200nbhh.com/getpage.php?name=new_horizons
Write a review