Assisted living
NEW ORANGE HILLS
0.00 reviews · 0 verifiedORANGE, CALic. 555286
DENYCMS payment denial (13 days)Source: CMS Penalties
VBP-SLow SNF VBP readmission measure score (3.2)Source: CMS SNF VBP (PDC)
FINECMS fine: $12,735Source: CMS Penalties
Provided by facility
New Orange Hills is located in the east hills of the City of Orange, offering around-the-clock skilled nursing, short-term rehabilitation, and long-term care services in a compassionate environment. The facility employs a mix of high-tech and hands-on therapeutic approaches to create custom therapy programs tailored to individual needs. The staff is dedicated to providing exceptional care and service, ensuring a comfortable and safe stay for all guests. Various activities and excursions are available to enhance the resident experience.
Outside AmenitiesGarden
CMS Care CompareView on Medicare.gov →
Medicare overall
1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Survey history
23 inspections112 deficiencies on record
Federal IDs
CCN 555286
Overall: 1/5 · Health: 2/5 · Staffing: 1/5 · QM: 3/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspectionsShowing 12 of 23 inspections.
Health surveyFeb 2026 · CMS20 deficiencies
- F-554SS D — Allow residents to self-administer drugs if determined clinically appropriate.
- F-583SS D — Keep residents' personal and medical records private and confidential.
- F-584SS D — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-605SS D — Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
- F-656SS E — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-686SS B — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-687SS D — Provide appropriate foot care.
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-693SS D — Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- F-695SS E — Provide safe and appropriate respiratory care for a resident when needed.
- F-726SS D — Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- F-730SS B — Observe each nurse aide's job performance and give regular training.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-804SS D — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-842SS B — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-880SS E — Provide and implement an infection prevention and control program.
- F-925SS D — Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Fire safetyFeb 2026 · STATE FIRE MARSHAL1 deficiencies
- K-200SS E — Meet other general requirements.
Health surveyNov 2025 · CMS2 deficiencies
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-842SS B — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Health surveyNov 2025 · CMS1 deficiencies
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveySep 2025 · CMS1 deficiencies
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Health surveyAug 2025 · CMS1 deficiencies
- F-880SS D — Provide and implement an infection prevention and control program.
Health surveyJul 2025 · CMS1 deficiencies
- F-726SS D — Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Health surveyMay 2025 · CMS4 deficiencies
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-842SS B — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-880SS D — Provide and implement an infection prevention and control program.
Health surveyFeb 2025 · CMS2 deficiencies
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyJan 2025 · CMS1 deficiencies
- F-684SS B — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Health surveyNov 2024 · CMS20 deficiencies
- F-550SS B — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-558SS D — Reasonably accommodate the needs and preferences of each resident.
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-584SS D — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-693SS D — Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-700SS D — Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-758SS D — Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- F-759SS D — Ensure medication error rates are not 5 percent or greater.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-773SS D — Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-880SS D — Provide and implement an infection prevention and control program.
- F-881SS D — Implement a program that monitors antibiotic use.
Fire safetyNov 2024 · STATE FIRE MARSHAL7 deficiencies
- K-324SS D — Provide properly protected cooking facilities.
- K-345SS C — Have approved installation, maintenance and testing program for fire alarm systems.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-355SS F — Properly select, install, inspect, or maintain portable fire extinguishes.
- K-363SS F — Install corridor and hallway doors that block smoke.
- K-521SS D — Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
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