NORTH BAY POST ACUTE
North Bay Post Acute prioritizes patient experience, offering exceptional care and a welcoming environment. The facility provides a range of therapies, including physical, occupational, and speech therapy, with a focus on dignity and compassion. Residents enjoy cozy private rooms, nutritious meals, and various fitness activities, all aimed at supporting recovery and enhancing quality of life.
Overall: 1/5 · Health: 1/5 · Staffing: 1/5 · QM: 3/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
- F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-584SS D — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-641SS E — Ensure each resident receives an accurate assessment.
- F-655SS E — Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-700SS D — Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-791SS D — Provide or obtain dental services for each resident.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-813SS D — Have a policy regarding use and storage of foods brought to residents by family and other visitors.
- F-842SS F — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-926SS D — Have policies on smoking.
- K-161SS D — Use approved construction type or materials.
- K-353SS D — Inspect, test, and maintain automatic sprinkler systems.
- K-363SS D — Install corridor and hallway doors that block smoke.
- K-511SS D — Have properly installed electrical wiring and gas equipment.
- K-754SS D — Provide properly sized and located linen or trash receptacles.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-600SS G — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-880SS D — Provide and implement an infection prevention and control program.
- F-919SS D — Make sure that a working call system is available in each resident's bathroom and bathing area.
- F-610SS D — Respond appropriately to all alleged violations.
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
- F-658SS G — Ensure services provided by the nursing facility meet professional standards of quality.
- F-552SS D — Ensure that residents are fully informed and understand their health status, care and treatments.
- F-558SS D — Reasonably accommodate the needs and preferences of each resident.
- F-578SS D — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F-584SS F — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-606SS D — Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
- F-607SS F — Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F-623SS D — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-641SS E — Ensure each resident receives an accurate assessment.
- F-644SS D — Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
- F-685SS D — Assist a resident in gaining access to vision and hearing services.
- F-712SS D — Ensure that the resident and his/her doctor meet face-to-face at all required visits.
- F-726SS F — Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- F-742SS D — Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
- F-745SS D — Provide medically-related social services to help each resident achieve the highest possible quality of life.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-758SS D — Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- F-759SS F — Ensure medication error rates are not 5 percent or greater.
- E-32SS F — Provide primary/alternate means for communication.
- K-353SS D — Inspect, test, and maintain automatic sprinkler systems.
- K-363SS F — Install corridor and hallway doors that block smoke.
- K-712SS F — Have simulated fire drills held at unexpected times.
- K-919SS D — Meet requirements for the use of electrical equipment.
- K-920SS D — Ensure proper usage of power strips and extension cords.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
No reviews from this reviewer type yet.
No questions yet. Ask the first one — a member of our team or someone who knows this community will answer.
Have a question about this community?
Ask anything — pricing, care, staffing, daily life. Our team answers, and questions are reviewed before they appear.Operated by Unverified operator (CMS) (privately held) since 1969.
- Jan 2021
operator transition — ZERMATT U.S. HEALTH SERVICES, LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (99%) — ZERMATT U.S. HEALTH SERVICES, LLC - Jan 2021
operator transition — TANNER, RENAE
5% OR GREATER INDIRECT OWNERSHIP INTEREST (50%) — TANNER, RENAE - Jan 2021
operator transition — TANNER, BRYAN
5% OR GREATER INDIRECT OWNERSHIP INTEREST (50%) — TANNER, BRYAN