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Skilled nursing

Northcrest Specialty Care

0.00 reviews · 0 verifiedWaterloo, IALic. 165165
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Provided by facility
CMS Care CompareView on Medicare.gov →
Medicare overall
2/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
2.33 total HPRDRN 0.70 · weekend 101%Oct 2025 – Dec 2025
Survey history
9 inspections49 deficiencies on record
Federal IDs
CCN 165165

Overall: 2/5 · Health: 2/5 · Staffing: 3/5 · QM: 4/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections
Health surveyFeb 2026 · CMS7 deficiencies
  • F-584SS DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  • F-636SS DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
  • F-640SS DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
  • F-641SS DEnsure each resident receives an accurate assessment.
  • F-880SS DProvide and implement an infection prevention and control program.
  • F-919SS EMake sure that a working call system is available in each resident's bathroom and bathing area.
  • F-926SS DHave policies on smoking.
Health surveyJun 2025 · CMS1 deficiencies
  • F-677SS DProvide care and assistance to perform activities of daily living for any resident who is unable.
Health surveyJan 2025 · CMS7 deficiencies
  • F-641SS DEnsure each resident receives an accurate assessment.
  • F-684SS DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-692SS DProvide enough food/fluids to maintain a resident's health.
  • F-812SS EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-880SS EProvide and implement an infection prevention and control program.
  • F-883SS DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
  • F-887SS DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Fire safetyJan 2025 · STATE FIRE MARSHAL2 deficiencies
  • K-271SS FHave exits that are accessible at all times.
  • K-353SS FInspect, test, and maintain automatic sprinkler systems.
Health surveyOct 2024 · CMS1 deficiencies
  • F-684SS GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
Health surveyApr 2024 · CMS1 deficiencies
  • F-697SS DProvide safe, appropriate pain management for a resident who requires such services.
Health surveyJan 2024 · CMS12 deficiencies
  • F-550SS DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
  • F-565SS EHonor the resident's right to organize and participate in resident/family groups in the facility.
  • F-578SS DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
  • F-584SS DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  • F-585SS EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
  • F-636SS DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
  • F-641SS BEnsure each resident receives an accurate assessment.
  • F-656SS DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • F-677SS EProvide care and assistance to perform activities of daily living for any resident who is unable.
  • F-689SS DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-801SS EEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
  • F-919SS EMake sure that a working call system is available in each resident's bathroom and bathing area.
Fire safetyJan 2024 · STATE FIRE MARSHAL15 deficiencies
  • E-13SS FDevelop Emergency Preparedness policies and procedures.
  • E-15SS FAddress subsistence needs for staff and patients.
  • E-18SS FEstablish procedures for tracking staff and patients during an emergency.
  • E-20SS FEstablish policies and procedures including evacuation.
  • E-31SS FProvide emergency officials' contact information.
  • E-32SS FProvide primary/alternate means for communication.
  • E-36SS FEstablish emergency prep training and testing.
  • E-39SS FConduct testing and exercise requirements.
  • E-4SS FDevelop and maintain an Emergency Preparedness Program (EP).
  • E-6SS FConduct risk assessment and an All-Hazards approach.
  • E-7SS FAddress patient/client population and determine types of services needed.
  • K-353SS FInspect, test, and maintain automatic sprinkler systems.
  • K-741SS FHave posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
  • K-761SS FTo conduct inspection, testing and maintenance of fire doors by qualified individuals.
  • K-918SS FHave generator or other power source capable of supplying service within 10 seconds.
Health surveyJul 2023 · CMS3 deficiencies
  • F-609SS DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  • F-658SS DEnsure services provided by the nursing facility meet professional standards of quality.
  • F-686SS DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
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Ownership

Operated by CARE INITIATIVES (nonprofit) since 1992.

  1. Aug 2012
    operator transition — CARE INITIATIVES
    5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — CARE INITIATIVES
Contact

2001Health Street
Waterloo, IA 50703

3192344423careinitiatives.org/northcrestnursingandrehabcenter
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