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Assisted living

NORTHERN LIGHTS HCC

0.00 reviews · 0 verifiedWASHBURN, WILic. 525567
Signals
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
FINECMS fine: $15,945Source: CMS Penalties
Photos
Provided by facility
About

Northern Lights Services offers a range of care options including skilled nursing and assisted living. The facility provides 24-hour nursing care, daily activities, and rehabilitation services. Residents can enjoy a secure environment with private and semi-private rooms, well-balanced meals, and regular visits from healthcare professionals. The mission is to deliver high-quality healthcare and support services to help residents thrive in their communities.

Amenities
Housekeeping & MaintenanceHousekeeping Services
TherapiesOn-Site Rehabilitation Services
CMS Care CompareView on Medicare.gov →
Medicare overall
2/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.59 total HPRDRN 0.95 · weekend 89%Oct 2025 – Dec 2025
Survey history
9 inspections73 deficiencies on record
Federal IDs
CCN 525567

Overall: 2/5 · Health: 2/5 · Staffing: 4/5 · QM: 4/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections
Health surveyNov 2025 · CMS4 deficiencies
  • F-609SS DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  • F-610SS DRespond appropriately to all alleged violations.
  • F-684SS GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-689SS DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyJul 2025 · CMS10 deficiencies
  • F-550SS EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
  • F-609SS DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  • F-628SS CProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
  • F-657SS DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
  • F-686SS DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
  • F-688SS DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
  • F-693SS DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
  • F-697SS DProvide safe, appropriate pain management for a resident who requires such services.
  • F-812SS FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-880SS FProvide and implement an infection prevention and control program.
Fire safetyJul 2025 · STATE FIRE MARSHAL11 deficiencies
  • E-37SS FEstablish staff and initial training requirements.
  • E-37SS FEstablish staff and initial training requirements.
  • E-39SS FConduct testing and exercise requirements.
  • E-39SS FConduct testing and exercise requirements.
  • K-222SS FAdd doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
  • K-222SS FAdd doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
  • K-225SS DHave stairways and smokeproof enclosures used as exits that meet safety requirements.
  • K-225SS DHave stairways and smokeproof enclosures used as exits that meet safety requirements.
  • K-346SS FFollow proper procedures when the fire alarm was out of service for more than 4 hours.
  • K-346SS FFollow proper procedures when the fire alarm was out of service for more than 4 hours.
  • K-354SS FFollow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
  • K-354SS FFollow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
  • K-374SS EInstall smoke barrier doors that can resist smoke for at least 20 minutes.
  • K-374SS EInstall smoke barrier doors that can resist smoke for at least 20 minutes.
  • K-511SS DHave properly installed electrical wiring and gas equipment.
  • K-511SS DHave properly installed electrical wiring and gas equipment.
  • K-712SS FHave simulated fire drills held at unexpected times.
  • K-712SS FHave simulated fire drills held at unexpected times.
  • K-741SS EHave posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
  • K-741SS EHave posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Health surveyJan 2025 · CMS1 deficiencies
  • F-689SS JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyMay 2024 · CMS10 deficiencies
  • F-625SS DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
  • F-677SS DProvide care and assistance to perform activities of daily living for any resident who is unable.
  • F-684SS DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-686SS DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
  • F-688SS EProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
  • F-725SS EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
  • F-758SS DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
  • F-812SS FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-851SS FElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
  • F-880SS DProvide and implement an infection prevention and control program.
Fire safetyMay 2024 · STATE FIRE MARSHAL6 deficiencies
  • K-291SS FInstall emergency lighting that can last at least 1 1/2 hours.
  • K-341SS CInstall a fire alarm system that can be heard throughout the facility.
  • K-353SS FInspect, test, and maintain automatic sprinkler systems.
  • K-711SS CProvide a written emergency evacuation plan.
  • K-914SS FEnsure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
  • K-918SS FHave generator or other power source capable of supplying service within 10 seconds.
Fire safetyMay 2023 · STATE FIRE MARSHAL6 deficiencies
  • E-39SS FConduct testing and exercise requirements.
  • K-712SS FHave simulated fire drills held at unexpected times.
  • K-761SS FTo conduct inspection, testing and maintenance of fire doors by qualified individuals.
  • K-912SS DHave power receptacles that are properly grounded.
  • K-914SS FEnsure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
  • K-919SS DMeet requirements for the use of electrical equipment.
Fire safetyMay 2023 · STATE FIRE MARSHAL6 deficiencies
  • E-39SS FConduct testing and exercise requirements.
  • K-712SS FHave simulated fire drills held at unexpected times.
  • K-761SS FTo conduct inspection, testing and maintenance of fire doors by qualified individuals.
  • K-912SS DHave power receptacles that are properly grounded.
  • K-914SS FEnsure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
  • K-919SS DMeet requirements for the use of electrical equipment.
Health surveyMay 2023 · CMS8 deficiencies
  • F-600SS DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  • F-637SS DAssess the resident when there is a significant change in condition
  • F-655SS DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
  • F-684SS DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-688SS EProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
  • F-689SS DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-880SS DProvide and implement an infection prevention and control program.
  • F-883SS EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
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Ownership

Operated by HEALTH DIMENSIONS GROUP (nonprofit) since 1995.

Contact

706 BRATLEY DR
WASHBURN, WI 54891

7153735621northernlightsservices.org
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