Assisted living

NORTHWOOD REHABILITATION & HEALTHCARE CENTER

0.00 reviews · 0 verifiedLOWELL, MALic. 225298

Signals

FINECMS fine: $85,178Source: CMS Penalties

FINECMS fine: $80,602Source: CMS Penalties

VBP-SLow SNF VBP readmission measure score (0.2)Source: CMS SNF VBP (PDC)

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Provided by facility

About

Northwood Rehabilitation & Health Care Center, located in Lowell, MA, offers skilled nursing and rehabilitative care. The facility provides a personal touch to improve residents' quality of life, allowing them to 'age in place' as their care needs change. With fully furnished private and semi-private rooms, residents receive 24-hour care and monitoring. Short-term rehabilitative therapy services, including physical, occupational, and speech therapy, are available on-site. The dedicated staff ensures a supportive environment for both residents and their families.

Amenities

DiningRestaurant-Style Dining

TherapiesOn-Site Rehabilitation Services

CMS Care CompareView on Medicare.gov →

Medicare overall

1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.

Staffing (PBJ)

2.89 total HPRDRN 0.40 · weekend 97%Oct 2025 – Dec 2025

Survey history

7 inspections79 deficiencies on record

Federal IDs

CCN 225298

Overall: 1/5 · Health: 1/5 · Staffing: 2/5 · QM: 3/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections

Fire safetyAug 2025 · STATE FIRE MARSHAL14 deficiencies

E-37SS F — Establish staff and initial training requirements.
E-41SS F — Implement emergency and standby power systems.
K-211SS E — Keep aisles, corridors, and exits free of obstruction in case of emergency.
K-222SS F — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
K-311SS F — Have an enclosure around a vertical opening shaft.
K-324SS F — Provide properly protected cooking facilities.
K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
K-355SS F — Properly select, install, inspect, or maintain portable fire extinguishes.
K-521SS F — Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
K-712SS F — Have simulated fire drills held at unexpected times.
K-761SS F — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
K-914SS F — Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.

Health surveyAug 2025 · CMS22 deficiencies

F-558SS E — Reasonably accommodate the needs and preferences of each resident.
F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F-604SS D — Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F-607SS D — Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F-641SS B — Ensure each resident receives an accurate assessment.
F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
F-677SS E — Provide care and assistance to perform activities of daily living for any resident who is unable.
F-679SS D — Provide activities to meet all resident's needs.
F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F-692SS D — Provide enough food/fluids to maintain a resident's health.
F-694SS D — Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
F-712SS D — Ensure that the resident and his/her doctor meet face-to-face at all required visits.
F-730SS D — Observe each nurse aide's job performance and give regular training.
F-740SS D — Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Fire safetyAug 2024 · STATE FIRE MARSHAL6 deficiencies

E-39SS D — Conduct testing and exercise requirements.
E-41SS E — Implement emergency and standby power systems.
K-324SS D — Provide properly protected cooking facilities.
K-353SS E — Inspect, test, and maintain automatic sprinkler systems.
K-712SS E — Have simulated fire drills held at unexpected times.
K-918SS E — Have generator or other power source capable of supplying service within 10 seconds.

Health surveyAug 2024 · CMS18 deficiencies

F-552SS D — Ensure that residents are fully informed and understand their health status, care and treatments.
F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F-583SS D — Keep residents' personal and medical records private and confidential.
F-584SS D — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-686SS G — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F-692SS D — Provide enough food/fluids to maintain a resident's health.
F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
F-699SS D — Provide care or services that was trauma informed and/or culturally competent.
F-725SS E — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F-740SS G — Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F-759SS D — Ensure medication error rates are not 5 percent or greater.
F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-842SS E — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F-880SS D — Provide and implement an infection prevention and control program.

Health surveyJun 2024 · CMS1 deficiencies

F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Fire safetyAug 2023 · STATE FIRE MARSHAL4 deficiencies

E-41SS F — Implement emergency and standby power systems.
K-321SS F — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.

Health surveyAug 2023 · CMS14 deficiencies

F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-610SS D — Respond appropriately to all alleged violations.
F-656SS E — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
F-679SS D — Provide activities to meet all resident's needs.
F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
F-699SS D — Provide care or services that was trauma informed and/or culturally competent.
F-712SS D — Ensure that the resident and his/her doctor meet face-to-face at all required visits.
F-758SS E — Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F-759SS D — Ensure medication error rates are not 5 percent or greater.
F-791SS E — Provide or obtain dental services for each resident.
F-808SS D — Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

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Ownership

Operated by ATHENA HEALTHCARE SYSTEMS (privately held) since 1987.

May 2020
operator transition — SANTILLI, LAWRENCE
5% OR GREATER INDIRECT OWNERSHIP INTEREST (74%) — SANTILLI, LAWRENCE
Sep 2012
operator transition — CHAKALOS-SANTILLI, VALERIE
5% OR GREATER INDIRECT OWNERSHIP INTEREST (5%) — CHAKALOS-SANTILLI, VALERIE
Sep 2012
operator transition — REZENDES, LORRIE
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — REZENDES, LORRIE
Sep 2012
operator transition — CURTIS, DIANE
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — CURTIS, DIANE
Sep 2012
operator transition — MOSIER, MICHAEL
5% OR GREATER INDIRECT OWNERSHIP INTEREST (6%) — MOSIER, MICHAEL
Sep 2012
operator transition — ATHENA HEALTH CARE SYSTEMS MA R LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — ATHENA HEALTH CARE SYSTEMS MA R LLC

Contact

1010 VARNUM AVENUE
LOWELL, MA 01854

Get directions →

9784588773 northwoodrehab.com

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