Memory careContinuing care
NORWOOD HEALTHCARE
0.00 reviews · 0 verifiedNORWOOD, MALic. 225343
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
FINECMS fine: $56,789Source: CMS Penalties
SFFSpecial Focus: SFF CandidateSource: CMS Provider Information
FINECMS fine: $23,585Source: CMS Penalties
FINECMS fine: $12,740Source: CMS Penalties
FINECMS fine: $16,071Source: CMS Penalties
Provided by facility
Norwood Healthcare in Norwood, MA offers short-term rehabilitation and long-term care services. The facility has a capacity of 170 beds and operates as a for-profit limited liability company. It participates in Medicare and Medicaid programs. The facility has received ratings of 'Evaluated' for short-term rehabilitation and 'As Expected' for long-term care. Recent monitoring by the Centers for Medicare and Medicaid Services indicates a documented pattern of poor care for a period. The facility's staffing levels and health outcomes vary, with some areas showing above-average performance.
TherapiesOn-Site Rehabilitation Services
CMS Care CompareView on Medicare.gov →
Medicare overall
1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.02 total HPRDRN 0.84 · weekend 92%Oct 2025 – Dec 2025
Survey history
10 inspections72 deficiencies on record
Federal IDs
CCN 225343
Overall: 1/5 · Health: 1/5 · Staffing: 3/5 · QM: 2/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyFeb 2026 · CMS17 deficiencies
- F-553SS D — Allow resident to participate in the development and implementation of his or her person-centered plan of care.
- F-565SS E — Honor the resident's right to organize and participate in resident/family groups in the facility.
- F-585SS E — Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- F-605SS D — Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
- F-628SS B — Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- F-656SS J — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-658SS E — Ensure services provided by the nursing facility meet professional standards of quality.
- F-685SS E — Assist a resident in gaining access to vision and hearing services.
- F-689SS J — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-805SS B — Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
- F-812SS D — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-865SS F — Have a plan that describes the process for conducting QAPI and QAA activities.
- F-867SS F — Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
- F-868SS F — Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
- F-881SS E — Implement a program that monitors antibiotic use.
- F-944SS F — Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Fire safetyFeb 2026 · STATE FIRE MARSHAL2 deficiencies
- E-30SS F — List the names and contact information of those in the facility.
- E-39SS F — Conduct testing and exercise requirements.
Health surveyNov 2025 · CMS1 deficiencies
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
Health surveyFeb 2025 · CMS4 deficiencies
- F-559SS D — Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-610SS D — Respond appropriately to all alleged violations.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Fire safetyOct 2024 · STATE FIRE MARSHAL2 deficiencies
- E-39SS D — Conduct testing and exercise requirements.
- E-41SS D — Implement emergency and standby power systems.
Health surveyOct 2024 · CMS17 deficiencies
- F-551SS E — Give the resident's representative the ability to exercise the resident's rights.
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-623SS B — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-625SS B — Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-695SS E — Provide safe and appropriate respiratory care for a resident when needed.
- F-699SS E — Provide care or services that was trauma informed and/or culturally competent.
- F-761SS E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-842SS E — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-850SS F — Hire a qualified full-time social worker in a facility with more than 120 beds.
- F-880SS E — Provide and implement an infection prevention and control program.
Health surveyMay 2024 · CMS2 deficiencies
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-689SS J — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyOct 2023 · CMS2 deficiencies
- F-656SS J — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-689SS J — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Fire safetyJul 2023 · STATE FIRE MARSHAL1 deficiencies
- E-41SS E — Implement emergency and standby power systems.
Health surveyJul 2023 · CMS24 deficiencies
- F-550SS E — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-583SS D — Keep residents' personal and medical records private and confidential.
- F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-604SS D — Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- F-610SS D — Respond appropriately to all alleged violations.
- F-656SS E — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-677SS E — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-679SS E — Provide activities to meet all resident's needs.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-688SS G — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-692SS D — Provide enough food/fluids to maintain a resident's health.
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-730SS E — Observe each nurse aide's job performance and give regular training.
- F-757SS D — Ensure each resident’s drug regimen must be free from unnecessary drugs.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-790SS D — Provide routine and 24-hour emergency dental care for each resident.
- F-805SS D — Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
- F-806SS D — Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
No reviews from this reviewer type yet.
No questions yet. Ask the first one — a member of our team or someone who knows this community will answer.
Have a question about this community?
Ask anything — pricing, care, staffing, daily life. Our team answers, and questions are reviewed before they appear.Ownership
Operated by NEXT STEP HEALTHCARE (privately held) since 1989.
Contact
Write a review460 WASHINGTON STREET
NORWOOD, MA 02062