Memory careAssisted living
OTTERBEIN GAHANNA
0.00 reviews · 0 verifiedGAHANNA, OHLic. 366430
VBP-THigh nursing staff turnover in VBP period (63%)Source: CMS SNF VBP (PDC)
Provided by facility
Otterbein Gahanna offers a unique SeniorLife Neighborhood designed to provide personalized care in a home-like environment. Residents, referred to as elders, live in small houses with private suites and shared living areas, fostering close relationships and individualized support. The facility emphasizes personal choice and community, with a maximum of 12 residents per house. Care options include long-term care, memory support, and rehabilitation services, all delivered by a dedicated team of licensed nurses and caregivers. The setting promotes a warm, family-style atmosphere with home-cooked meals and routine input from residents on activities.
TherapiesOn-Site Rehabilitation Services
Outside AmenitiesGarden
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
2/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
4.07 total HPRDRN 0.59 · weekend 99%Oct 2025 – Dec 2025
Survey history
10 inspections90 deficiencies on record
Federal IDs
CCN 366430
Overall: 2/5 · Health: 1/5 · Staffing: 4/5 · QM: 5/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyJun 2025 · CMS5 deficiencies
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-692SS D — Provide enough food/fluids to maintain a resident's health.
- F-757SS D — Ensure each resident’s drug regimen must be free from unnecessary drugs.
- F-773SS D — Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Health surveyJan 2025 · CMS2 deficiencies
- F-760SS D — Ensure that residents are free from significant medication errors.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Health surveyNov 2024 · CMS2 deficiencies
- F-760SS D — Ensure that residents are free from significant medication errors.
- F-880SS D — Provide and implement an infection prevention and control program.
Health surveySep 2024 · CMS29 deficiencies
- F-550SS E — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-561SS D — Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-622SS D — Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
- F-644SS D — Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- F-645SS D — PASARR screening for Mental disorders or Intellectual Disabilities
- F-646SS D — Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-661SS D — Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
- F-677SS E — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-679SS E — Provide activities to meet all resident's needs.
- F-684SS E — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-689SS E — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-692SS E — Provide enough food/fluids to maintain a resident's health.
- F-693SS D — Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- F-695SS E — Provide safe and appropriate respiratory care for a resident when needed.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-757SS D — Ensure each resident’s drug regimen must be free from unnecessary drugs.
Fire safetySep 2024 · STATE FIRE MARSHAL5 deficiencies
- K-222SS E — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-344SS E — Have an alternate power supply for its alarm system.
- K-372SS F — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- K-712SS F — Have simulated fire drills held at unexpected times.
- K-761SS F — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Health surveyFeb 2024 · CMS1 deficiencies
- F-552SS D — Ensure that residents are fully informed and understand their health status, care and treatments.
Health surveyMay 2023 · CMS26 deficiencies
- F-578SS D — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F-580SS E — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-656SS E — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-677SS E — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-679SS E — Provide activities to meet all resident's needs.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-688SS D — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- F-690SS E — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-692SS E — Provide enough food/fluids to maintain a resident's health.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-757SS D — Ensure each resident’s drug regimen must be free from unnecessary drugs.
- F-758SS D — Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-801SS E — Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
- F-803SS E — Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- F-804SS D — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- F-805SS E — Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Fire safetyMay 2023 · STATE FIRE MARSHAL4 deficiencies
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-712SS F — Have simulated fire drills held at unexpected times.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
- K-923SS E — Have proper medical gas storage and administration areas.
Health surveyMay 2021 · CMS8 deficiencies
- F-557SS D — Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
- F-558SS D — Reasonably accommodate the needs and preferences of each resident.
- F-583SS D — Keep residents' personal and medical records private and confidential.
- F-623SS D — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-625SS D — Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- F-645SS D — PASARR screening for Mental disorders or Intellectual Disabilities
- F-679SS D — Provide activities to meet all resident's needs.
- F-868SS F — Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Fire safetyMay 2021 · STATE FIRE MARSHAL8 deficiencies
- K-324SS F — Provide properly protected cooking facilities.
- K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-355SS F — Properly select, install, inspect, or maintain portable fire extinguishes.
- K-521SS F — Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- K-712SS F — Have simulated fire drills held at unexpected times.
- K-761SS F — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- K-914SS F — Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
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Write a reviewOperated by OTTERBEIN SENIORLIFE (nonprofit) since 2015.
- Feb 2023
operator transition — OTTERBEIN NEIGHBORHOODS, LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — OTTERBEIN NEIGHBORHOODS, LLC - Dec 2021
operator transition — OTTERBEIN HOME
5% OR GREATER INDIRECT OWNERSHIP INTEREST (100%) — OTTERBEIN HOME