PARSONS HILL REHABILITATION & HEALTH CARE CENTER
Parsons Hill Rehabilitation & Health Care Center, located in Worcester, MA, provides skilled nursing and rehabilitative care. The facility emphasizes quality care with a personal touch, allowing residents to age in place as their care needs evolve. Offering both short-term and long-term care, Parsons Hill features fully furnished private and semi-private rooms. On-site rehabilitation services include physical, occupational, and speech therapy, tailored to individual recovery goals. The dedicated staff ensures that residents receive comprehensive support throughout their stay.
Overall: 2/5 · Health: 2/5 · Staffing: 2/5 · QM: 4/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
- F-628SS E — Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- F-557SS D — Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
- F-552SS D — Ensure that residents are fully informed and understand their health status, care and treatments.
- F-582SS B — Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- F-584SS D — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-641SS B — Ensure each resident receives an accurate assessment.
- F-685SS D — Assist a resident in gaining access to vision and hearing services.
- F-693SS D — Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-756SS E — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-880SS E — Provide and implement an infection prevention and control program.
- F-925SS E — Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
- K-133SS F — Install a two-hour-resistant firewall separation.
- K-291SS D — Install emergency lighting that can last at least 1 1/2 hours.
- K-311SS F — Have an enclosure around a vertical opening shaft.
- K-321SS F — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-345SS D — Have approved installation, maintenance and testing program for fire alarm systems.
- K-372SS F — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- K-918SS D — Have generator or other power source capable of supplying service within 10 seconds.
- F-727SS D — Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-557SS D — Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
- F-607SS D — Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F-641SS E — Ensure each resident receives an accurate assessment.
- F-644SS D — Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-679SS D — Provide activities to meet all resident's needs.
- F-685SS D — Assist a resident in gaining access to vision and hearing services.
- F-692SS D — Provide enough food/fluids to maintain a resident's health.
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-726SS E — Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- F-727SS F — Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- F-730SS D — Observe each nurse aide's job performance and give regular training.
- F-803SS D — Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-880SS E — Provide and implement an infection prevention and control program.
- F-883SS D — Develop and implement policies and procedures for flu and pneumonia vaccinations.
- K-226SS F — Have horizontal exits used in accordance with safety requirements.
- F-578SS D — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-610SS D — Respond appropriately to all alleged violations.
- F-640SS B — Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- F-641SS D — Ensure each resident receives an accurate assessment.
- F-655SS D — Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- F-676SS D — Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-803SS D — Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- F-920SS D — Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
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- Dec 2020
operator transition — SENRA, PRISCILLA
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SENRA, PRISCILLA - Oct 2019
operator transition — SANTILLI, LAWRENCE
5% OR GREATER INDIRECT OWNERSHIP INTEREST (62%) — SANTILLI, LAWRENCE - Nov 2016
operator transition — MOSIER, MICHAEL
5% OR GREATER INDIRECT OWNERSHIP INTEREST (7%) — MOSIER, MICHAEL - Jul 2015
operator transition — CHAKALOS-SANTILLI, VALERIE
5% OR GREATER INDIRECT OWNERSHIP INTEREST (6%) — CHAKALOS-SANTILLI, VALERIE - Jun 2014
operator transition — CURTIS, DIANE
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — CURTIS, DIANE - Jun 2014
operator transition — ATHENA HEALTH CARE SYSTEMS MA III LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — ATHENA HEALTH CARE SYSTEMS MA III LLC