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Assisted living

PortagePointe

0.00 reviews · 0 verifiedHancock, MILic. 235624
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About

PortagePointe is a long-term care facility with 60 beds, serving the senior community in the Upper Peninsula. As a certified Eden Alternative facility, it emphasizes a home-like environment and elder-centered care. The facility offers 24/7 care services from trained staff, including assistance with bathing, dressing, and oral care. Amenities include private rooms, salon services, rehabilitation therapies, wireless internet, cable television, in-house laundry, and a fully stocked kitchen. Residents can also enjoy various activities such as bingo, game nights, and book clubs.

Amenities
Housekeeping & MaintenanceLaundry Services
Fitness & Wellness ProgramsSalon Services
CMS Care CompareView on Medicare.gov →
Medicare overall
2/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
0.64 total HPRDRN 0.17 · weekend 67%Oct 2025 – Dec 2025
Survey history
6 inspections23 deficiencies on record
Federal IDs
CCN 235624

Overall: 2/5 · Health: 3/5 · Staffing: 1/5 · QM: 3/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections
Health surveyMay 2025 · CMS4 deficiencies
  • F-690SS DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
  • F-801SS FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
  • F-812SS FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-813SS FHave a policy regarding use and storage of foods brought to residents by family and other visitors.
Fire safetyMay 2025 · STATE FIRE MARSHAL4 deficiencies
  • K-342SS FHave a complete alarm system manually initiated and initiated by fire sprinkler system connection.
  • K-351SS FInstall an approved automatic sprinkler system.
  • K-361SS EEnsure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
  • K-920SS DEnsure proper usage of power strips and extension cords.
Health surveyMay 2024 · CMS4 deficiencies
  • F-684SS DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-756SS FEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
  • F-812SS FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-921SS FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Fire safetyMay 2024 · STATE FIRE MARSHAL5 deficiencies
  • E-15SS FAddress subsistence needs for staff and patients.
  • E-41SS FImplement emergency and standby power systems.
  • K-222SS EAdd doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
  • K-753SS DHave restrictions on the use of highly flammable decorations.
  • K-920SS EEnsure proper usage of power strips and extension cords.
Health surveyMay 2023 · CMS2 deficiencies
  • F-812SS FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-921SS FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Fire safetyMay 2023 · STATE FIRE MARSHAL4 deficiencies
  • E-15SS FAddress subsistence needs for staff and patients.
  • K-321SS EEnsure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
  • K-324SS FProvide properly protected cooking facilities.
  • K-920SS DEnsure proper usage of power strips and extension cords.
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Ownership

Operated by LIFEPOINT HEALTH (privately held) since 2006.

  1. Dec 2013
    operator transition — PORTAGE HEALTH FOUNDATION
    5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — PORTAGE HEALTH FOUNDATION
  2. Apr 2013
    operator transition — LIFEPOINT HOSPITALS HOLDINGS LLC
    5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — LIFEPOINT HOSPITALS HOLDINGS LLC
  3. Apr 2013
    operator transition — HISTORIC LIFEPOINT HOSPITALS, LLC
    5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — HISTORIC LIFEPOINT HOSPITALS, LLC
  4. Apr 2013
    operator transition — LIFEPOINT HOLDINGS 2 LLC
    5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — LIFEPOINT HOLDINGS 2 LLC
  5. Apr 2013
    operator transition — PORTAGE HOLDING COMPANY LLC
    5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — PORTAGE HOLDING COMPANY LLC
  6. Apr 2013
    operator transition — LEGACY LIFEPOINT HEALTH LLC
    5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — LEGACY LIFEPOINT HEALTH LLC
Contact

500 Campus Drive
Hancock, MI 49930

9064831000uphealthsystem.com/portage-pointe
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