Memory careIndependent livingAssisted living
QUALITY LIFE SERVICES - NEW CASTLE
0.00 reviews · 0 verifiedNEW CASTLE, PALic. 395003
VBP-SLow SNF VBP readmission measure score (1.4)Source: CMS SNF VBP (PDC)
VBPLower SNF VBP program ranking (#10,067)Source: CMS SNF VBP (PDC)
Provided by facility
Quality Life Services – New Castle is a Skilled Nursing Facility located in New Castle, PA, offering a range of services including skilled nursing care, short-term rehabilitation, long-term care, and memory care. The facility features a recently renovated environment with a robust calendar of activities such as music, art, and cooking, aimed at enhancing residents' quality of life. A specialized secured unit for residents with dementia is also available, providing peace of mind for families. The facility is designed to support residents' healthcare needs while fostering a vibrant community atmosphere.
DiningRestaurant-Style Dining
TherapiesOn-Site Rehabilitation Services
Fitness & Wellness ProgramsSalon Services
Outside AmenitiesGarden
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
2/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.68 total HPRDRN 0.53 · weekend 93%Oct 2025 – Dec 2025
Survey history
12 inspections46 deficiencies on record
Federal IDs
CCN 395003
Overall: 2/5 · Health: 3/5 · Staffing: 1/5 · QM: 3/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyDec 2025 · CMS1 deficiencies
- F-559SS D — Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Health surveyMay 2025 · CMS9 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-655SS E — Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS D — Provide and implement an infection prevention and control program.
Fire safetyMay 2025 · STATE FIRE MARSHAL8 deficiencies
- E-36SS C — Establish emergency prep training and testing.
- K-271SS D — Have exits that are accessible at all times.
- K-291SS C — Install emergency lighting that can last at least 1 1/2 hours.
- K-293SS D — Have properly located and lighted "Exit" signs.
- K-321SS D — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-353SS E — Inspect, test, and maintain automatic sprinkler systems.
- K-372SS E — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
Fire safetyMay 2025 · STATE FIRE MARSHAL8 deficiencies
- E-36SS C — Establish emergency prep training and testing.
- K-271SS D — Have exits that are accessible at all times.
- K-291SS C — Install emergency lighting that can last at least 1 1/2 hours.
- K-293SS D — Have properly located and lighted "Exit" signs.
- K-321SS D — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-353SS E — Inspect, test, and maintain automatic sprinkler systems.
- K-372SS E — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
Health surveyOct 2024 · CMS2 deficiencies
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Health surveyJun 2024 · CMS1 deficiencies
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Fire safetyJun 2024 · STATE FIRE MARSHAL4 deficiencies
- K-100SS C — Meet other general requirements.
- K-211SS E — Keep aisles, corridors, and exits free of obstruction in case of emergency.
- K-225SS E — Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- K-293SS E — Have properly located and lighted "Exit" signs.
Fire safetyJun 2024 · STATE FIRE MARSHAL4 deficiencies
- K-100SS C — Meet other general requirements.
- K-211SS E — Keep aisles, corridors, and exits free of obstruction in case of emergency.
- K-225SS E — Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- K-293SS E — Have properly located and lighted "Exit" signs.
Health surveyOct 2023 · CMS1 deficiencies
- F-880SS E — Provide and implement an infection prevention and control program.
Health surveyJun 2023 · CMS2 deficiencies
- F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-623SS B — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Fire safetyJun 2023 · STATE FIRE MARSHAL3 deficiencies
- K-222SS F — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-920SS D — Ensure proper usage of power strips and extension cords.
Fire safetyJun 2023 · STATE FIRE MARSHAL3 deficiencies
- K-222SS F — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
- K-920SS D — Ensure proper usage of power strips and extension cords.
No reviews from this reviewer type yet.
No questions yet. Ask the first one — a member of our team or someone who knows this community will answer.
Have a question about this community?
Ask anything — pricing, care, staffing, daily life. Our team answers, and questions are reviewed before they appear.Ownership
Write a reviewOperated by QUALITY LIFE SERVICES (privately held) since 1967.
- Jul 2024
operator transition — TACK, STEVEN
5% OR GREATER INDIRECT OWNERSHIP INTEREST (33%) — TACK, STEVEN - Jul 2024
operator transition — TACK-BEARDSLEY, SUSAN
5% OR GREATER INDIRECT OWNERSHIP INTEREST (33%) — TACK-BEARDSLEY, SUSAN