Skilled nursing
REGALCARE AT HOLYOKE
0.00 reviews · 0 verifiedHOLYOKE, MALic. 225232
VBP-SLow SNF VBP readmission measure score (0.0)Source: CMS SNF VBP (PDC)
VBP-RElevated VBP readmission rate (25.4%)Source: CMS SNF VBP (PDC)
FINECMS fine: $13,153Source: CMS Penalties
VBPLower SNF VBP program ranking (#13,598)Source: CMS SNF VBP (PDC)
VBP-THigh nursing staff turnover in VBP period (77%)Source: CMS SNF VBP (PDC)
Provided by facility
RegalCare at Holyoke offers a robust roster of care options tailored to the needs of each individual patient, including short-term rehabilitation and long-term skilled nursing. The facility is dedicated to creating a nurturing and comfortable home where each patient receives personalized care and attention. With a resident-centered philosophy, RegalCare promotes optimum independence and quality of life for all residents. The professional staff ensures that each patient receives the necessary treatment within a full continuum of care, reflecting a commitment to excellence.
TherapiesOn-Site Rehabilitation Services
CMS Care CompareView on Medicare.gov →
Medicare overall
1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.39 total HPRDRN 0.33 · weekend 92%Oct 2025 – Dec 2025
Survey history
10 inspections58 deficiencies on record
Federal IDs
CCN 225232
Overall: 1/5 · Health: 2/5 · Staffing: 1/5 · QM: 1/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyJun 2025 · CMS10 deficiencies
- F-638SS D — Assure that each resident’s assessment is updated at least once every 3 months.
- F-640SS B — Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- F-641SS E — Ensure each resident receives an accurate assessment.
- F-645SS D — PASARR screening for Mental disorders or Intellectual Disabilities
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-760SS E — Ensure that residents are free from significant medication errors.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-880SS D — Provide and implement an infection prevention and control program.
Fire safetyJun 2025 · STATE FIRE MARSHAL6 deficiencies
- K-311SS F — Have an enclosure around a vertical opening shaft.
- K-321SS D — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-372SS E — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- K-712SS F — Have simulated fire drills held at unexpected times.
- K-781SS D — Have restrictions on the use of portable space heaters.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
Health surveyOct 2024 · CMS1 deficiencies
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Health surveyMay 2024 · CMS17 deficiencies
- F-585SS D — Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- F-607SS D — Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F-610SS D — Respond appropriately to all alleged violations.
- F-641SS B — Ensure each resident receives an accurate assessment.
- F-644SS D — Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-685SS D — Assist a resident in gaining access to vision and hearing services.
- F-689SS E — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-725SS F — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F-730SS D — Observe each nurse aide's job performance and give regular training.
- F-740SS D — Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
- F-804SS E — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-825SS D — Provide or get specialized rehabilitative services as required for a resident.
- F-835SS E — Administer the facility in a manner that enables it to use its resources effectively and efficiently.
- F-926SS F — Have policies on smoking.
Fire safetyMay 2024 · STATE FIRE MARSHAL3 deficiencies
- K-353SS E — Inspect, test, and maintain automatic sprinkler systems.
- K-521SS E — Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- K-712SS D — Have simulated fire drills held at unexpected times.
Health surveyOct 2023 · CMS3 deficiencies
- F-656SS G — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-686SS G — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Health surveySep 2023 · CMS1 deficiencies
- F-883SS D — Develop and implement policies and procedures for flu and pneumonia vaccinations.
Health surveyJun 2023 · CMS2 deficiencies
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Health surveyFeb 2023 · CMS12 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-572SS D — Give residents a notice of rights, rules, services and charges.
- F-584SS D — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-644SS D — Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- F-656SS E — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-694SS D — Provide for the safe, appropriate administration of IV fluids for a resident when needed.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-758SS D — Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-825SS D — Provide or get specialized rehabilitative services as required for a resident.
- F-880SS E — Provide and implement an infection prevention and control program.
- F-924SS D — Put firmly secured handrails on each side of hallways.
Fire safetyFeb 2023 · STATE FIRE MARSHAL3 deficiencies
- E-41SS E — Implement emergency and standby power systems.
- K-352SS F — Properly install and monitor supervisory attachments on automatic sprinkler systems.
- K-918SS E — Have generator or other power source capable of supplying service within 10 seconds.
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Write a reviewOperated by REGALCARE (privately held) since 1974.
- Sep 2022
operator transition — RC OPCO HOLDCO LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — RC OPCO HOLDCO LLC - Sep 2022
operator transition — MIRLIS, ELIYAHU
5% OR GREATER INDIRECT OWNERSHIP INTEREST (99%) — MIRLIS, ELIYAHU