Skilled nursing

Regency Care Center

0.00 reviews · 0 verifiedNorwalk, IALic. 165399

Signals

JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations

FINECMS fine: $78,497Source: CMS Penalties

VBP-SLow SNF VBP readmission measure score (0.0)Source: CMS SNF VBP (PDC)

VBPLower SNF VBP program ranking (#13,087)Source: CMS SNF VBP (PDC)

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Provided by facility

CMS Care CompareView on Medicare.gov →

Medicare overall

1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.

Staffing (PBJ)

2.96 total HPRDRN 0.35 · weekend 87%Oct 2025 – Dec 2025

Survey history

12 inspections58 deficiencies on record

Federal IDs

CCN 165399

Overall: 1/5 · Health: 1/5 · Staffing: 1/5 · QM: 3/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections

Health surveyDec 2025 · CMS2 deficiencies

F-641SS D — Ensure each resident receives an accurate assessment.
F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Health surveyAug 2025 · CMS6 deficiencies

F-641SS E — Ensure each resident receives an accurate assessment.
F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-689SS J — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-725SS E — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F-880SS D — Provide and implement an infection prevention and control program.

Fire safetyApr 2025 · STATE FIRE MARSHAL3 deficiencies

K-161SS F — Use approved construction type or materials.
K-353SS F — Inspect, test, and maintain automatic sprinkler systems.
K-920SS F — Ensure proper usage of power strips and extension cords.

Health surveyApr 2025 · CMS4 deficiencies

F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
F-759SS D — Ensure medication error rates are not 5 percent or greater.
F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Health surveyDec 2024 · CMS3 deficiencies

F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-677SS E — Provide care and assistance to perform activities of daily living for any resident who is unable.
F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Fire safetyJun 2024 · STATE FIRE MARSHAL9 deficiencies

K-161SS D — Use approved construction type or materials.
K-351SS F — Install an approved automatic sprinkler system.
K-363SS E — Install corridor and hallway doors that block smoke.
K-511SS D — Have properly installed electrical wiring and gas equipment.
K-521SS D — Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
K-914SS F — Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
K-922SS D — Meet requirements for the use and maintenance of medical gas equipment.
K-923SS D — Have proper medical gas storage and administration areas.

Health surveyJun 2024 · CMS3 deficiencies

F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-759SS D — Ensure medication error rates are not 5 percent or greater.
F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Health surveyNov 2023 · CMS5 deficiencies

F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F-725SS E — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F-880SS E — Provide and implement an infection prevention and control program.

Health surveyOct 2023 · CMS3 deficiencies

F-557SS D — Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
F-725SS D — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Health surveyAug 2023 · CMS1 deficiencies

F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Fire safetyApr 2023 · STATE FIRE MARSHAL5 deficiencies

K-353SS E — Inspect, test, and maintain automatic sprinkler systems.
K-372SS F — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
K-914SS F — Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
K-920SS E — Ensure proper usage of power strips and extension cords.
K-923SS D — Have proper medical gas storage and administration areas.

Health surveyApr 2023 · CMS14 deficiencies

F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F-658SS E — Ensure services provided by the nursing facility meet professional standards of quality.
F-676SS D — Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F-684SS J — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-725SS E — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F-761SS E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-803SS E — Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F-880SS D — Provide and implement an infection prevention and control program.
F-908SS D — Keep all essential equipment working safely.

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Ownership

Operated by CAMPBELL STREET SERVICES (privately held) since 1998.

Nov 2025
operator transition — DOLE, ISAAC
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — DOLE, ISAAC
Nov 2025
operator transition — BIRCHWOOD HEALTHCARE PARTNERS LLC
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — BIRCHWOOD HEALTHCARE PARTNERS LLC
Nov 2025
operator transition — HOLDCO, IA 5, LLC
DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — HOLDCO, IA 5, LLC

Contact

815 High Road
Norwalk, IA 50211

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5159814269

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