Memory careAssisted living
RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE
0.00 reviews · 0 verifiedMARLBOROUGH, MALic. 225326
VBP-SLow SNF VBP readmission measure score (0.0)Source: CMS SNF VBP (PDC)
VBP-RElevated VBP readmission rate (22.3%)Source: CMS SNF VBP (PDC)
FINECMS fine: $3,145Source: CMS Penalties
VBPLower SNF VBP program ranking (#11,147)Source: CMS SNF VBP (PDC)
Provided by facility
The Reservoir Center for Health and Rehabilitation focuses on patient-centered care, offering post-acute rehabilitation and long-term care services. With a skilled team providing around-the-clock support, the facility caters to individuals with chronic illnesses and disabilities. Residents can engage in daily activities designed to enhance their well-being. The center is recognized for its commitment to quality care, receiving multiple awards for excellence in service and management.
TherapiesOn-Site Rehabilitation Services
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
3/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.95 total HPRDRN 0.64 · weekend 90%Oct 2025 – Dec 2025
Survey history
6 inspections35 deficiencies on record
Federal IDs
CCN 225326
Overall: 3/5 · Health: 3/5 · Staffing: 4/5 · QM: 4/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyJan 2026 · CMS8 deficiencies
- F-558SS D — Reasonably accommodate the needs and preferences of each resident.
- F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-636SS B — Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
- F-693SS D — Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-744SS D — Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
- F-865SS E — Have a plan that describes the process for conducting QAPI and QAA activities.
Fire safetyJan 2026 · STATE FIRE MARSHAL3 deficiencies
- K-211SS D — Keep aisles, corridors, and exits free of obstruction in case of emergency.
- K-353SS E — Inspect, test, and maintain automatic sprinkler systems.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
Health surveyOct 2024 · CMS4 deficiencies
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-655SS D — Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-760SS D — Ensure that residents are free from significant medication errors.
Health surveyOct 2024 · CMS13 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-646SS B — Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-660SS D — Plan the resident's discharge to meet the resident's goals and needs.
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-697SS D — Provide safe, appropriate pain management for a resident who requires such services.
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-742SS D — Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
- F-760SS D — Ensure that residents are free from significant medication errors.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-880SS E — Provide and implement an infection prevention and control program.
Fire safetyOct 2024 · STATE FIRE MARSHAL4 deficiencies
- K-291SS D — Install emergency lighting that can last at least 1 1/2 hours.
- K-345SS D — Have approved installation, maintenance and testing program for fire alarm systems.
- K-712SS D — Have simulated fire drills held at unexpected times.
- K-781SS D — Have restrictions on the use of portable space heaters.
Health surveyJul 2023 · CMS3 deficiencies
- F-698SS D — Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F-761SS E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-812SS F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Write a reviewOperated by NATIONAL HEALTH CARE ASSOCIATES (privately held) since 1990.
- Jan 2013
operator transition — LOBELL, JONAH
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — LOBELL, JONAH - Jan 2013
operator transition — MSO ASSOCIATES LLC
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — MSO ASSOCIATES LLC - Jan 2013
operator transition — OSTREICHER, SUSAN
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — OSTREICHER, SUSAN - Jan 2013
operator transition — DAVID, ALBERT
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — DAVID, ALBERT - Jan 2013
operator transition — WEINSTOCK, ABRAHAM
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — WEINSTOCK, ABRAHAM - Jan 2013
operator transition — OSTREICHER, MARC
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — OSTREICHER, MARC - Jan 2013
operator transition — MARVIN OSTREICHER FAMILY TRUST 2012
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — MARVIN OSTREICHER FAMILY TRUST 2012 - Jan 2013
operator transition — OSTREICHER, DAVID
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — OSTREICHER, DAVID