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Skilled nursing

River's Bend Health Services

0.00 reviews · 0 verifiedManitowoc, WILic. 525475
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About

River’s Bend Health Services is a skilled nursing facility located near the Manitowoc River, dedicated to fostering trusting relationships between residents and caregivers. Since its establishment in 1997, the facility has maintained a people-first culture, focusing on helping residents achieve their highest level of independence through personalized care. The facility offers a range of in-house services including physical therapy, psychiatric services, and comprehensive dining, ensuring a holistic approach to resident care.

Amenities
TherapiesOn-Site Rehabilitation Services
CMS Care CompareView on Medicare.gov →
Medicare overall
3/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.30 total HPRDRN 0.68 · weekend 92%Oct 2025 – Dec 2025
Survey history
11 inspections43 deficiencies on record
Federal IDs
CCN 525475

Overall: 3/5 · Health: 3/5 · Staffing: 4/5 · QM: 2/5

Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.

Recent inspections
Health surveyJan 2026 · CMS3 deficiencies
  • F-607SS DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
  • F-609SS DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  • F-610SS DRespond appropriately to all alleged violations.
Fire safetyDec 2025 · STATE FIRE MARSHAL4 deficiencies
  • K-521SS EEnsure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
  • K-712SS CHave simulated fire drills held at unexpected times.
  • K-741SS DHave posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
  • K-753SS DHave restrictions on the use of highly flammable decorations.
Health surveyDec 2025 · CMS4 deficiencies
  • F-551SS DGive the resident's representative the ability to exercise the resident's rights.
  • F-677SS DProvide care and assistance to perform activities of daily living for any resident who is unable.
  • F-883SS DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
  • F-887SS DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Health surveyNov 2025 · CMS2 deficiencies
  • F-609SS DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  • F-610SS DRespond appropriately to all alleged violations.
Health surveyJul 2025 · CMS1 deficiencies
  • F-584SS DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Health surveyFeb 2025 · CMS2 deficiencies
  • F-580SS DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  • F-657SS DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Fire safetyAug 2024 · STATE FIRE MARSHAL7 deficiencies
  • K-222SS EAdd doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
  • K-321SS FEnsure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
  • K-345SS CHave approved installation, maintenance and testing program for fire alarm systems.
  • K-353SS FInspect, test, and maintain automatic sprinkler systems.
  • K-363SS EInstall corridor and hallway doors that block smoke.
  • K-751SS EHave restrictions on the use of flammable curtains.
  • K-911SS FMeet requirements for the installation and maintenance of electrical systems.
Health surveyAug 2024 · CMS10 deficiencies
  • F-554SS DAllow residents to self-administer drugs if determined clinically appropriate.
  • F-582SS DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
  • F-623SS DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
  • F-625SS DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
  • F-692SS DProvide enough food/fluids to maintain a resident's health.
  • F-695SS DProvide safe and appropriate respiratory care for a resident when needed.
  • F-761SS EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  • F-809SS EEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
  • F-812SS EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-880SS EProvide and implement an infection prevention and control program.
Health surveyJan 2024 · CMS1 deficiencies
  • F-760SS DEnsure that residents are free from significant medication errors.
Fire safetyJul 2023 · STATE FIRE MARSHAL6 deficiencies
  • K-222SS EAdd doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
  • K-321SS EEnsure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
  • K-741SS DHave posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
  • K-916SS FHave a battery powered remote alarm panel in a location accessible by operating personnel.
  • K-919SS DMeet requirements for the use of electrical equipment.
  • K-920SS EEnsure proper usage of power strips and extension cords.
Health surveyJul 2023 · CMS3 deficiencies
  • F-578SS DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
  • F-812SS FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-880SS EProvide and implement an infection prevention and control program.
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Ownership

Operated by NORTH SHORE HEALTHCARE (privately held) since 1991.

  1. Aug 2017
    operator transition — MILLS, DAVID
    5% OR GREATER INDIRECT OWNERSHIP INTEREST (20%) — MILLS, DAVID
  2. Jul 2017
    operator transition — NSHF OPERATIONS LLC
    5% OR GREATER DIRECT OWNERSHIP INTEREST (100%) — NSHF OPERATIONS LLC
Contact

960 S Rapids Rd
Manitowoc, WI 54220

9206841144riversbendhs.com
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