Ross Manor
Ross Manor offers a range of care options including assisted living, skilled rehabilitation, and complete nursing care services. The community features Sylvia Ross Home Assisted Living Apartments, Engel Place for memory-impaired living, Waterman Skilled Unit for rehabilitation, and Williams Skilled Services for medical care. Additionally, Laurel Nursing Care provides long-term care, and private suites are available at Ross Hospice for those in need.
Overall: 5/5 · Health: 4/5 · Staffing: 5/5 · QM: 2/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
- F-655SS D — Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-684SS E — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-695SS E — Provide safe and appropriate respiratory care for a resident when needed.
- F-758SS D — Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-842SS B — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-880SS E — Provide and implement an infection prevention and control program.
- K-271SS D — Have exits that are accessible at all times.
- K-321SS D — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-341SS E — Install a fire alarm system that can be heard throughout the facility.
- K-351SS E — Install an approved automatic sprinkler system.
- K-353SS D — Inspect, test, and maintain automatic sprinkler systems.
- K-355SS D — Properly select, install, inspect, or maintain portable fire extinguishes.
- K-363SS D — Install corridor and hallway doors that block smoke.
- K-761SS F — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- K-914SS F — Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
- K-920SS F — Ensure proper usage of power strips and extension cords.
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-760SS G — Ensure that residents are free from significant medication errors.
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-551SS D — Give the resident's representative the ability to exercise the resident's rights.
- F-578SS D — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F-640SS B — Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- F-644SS D — Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- F-676SS D — Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-711SS D — Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
- F-880SS D — Provide and implement an infection prevention and control program.
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-676SS D — Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- K-211SS D — Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F-554SS D — Allow residents to self-administer drugs if determined clinically appropriate.
- F-602SS E — Protect each resident from the wrongful use of the resident's belongings or money.
- F-623SS B — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-625SS B — Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- F-656SS E — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-676SS D — Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-732SS C — Post nurse staffing information every day.
- F-758SS D — Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-883SS D — Develop and implement policies and procedures for flu and pneumonia vaccinations.
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Ask anything — pricing, care, staffing, daily life. Our team answers, and questions are reviewed before they appear.Operated by FIRST ATLANTIC HEALTHCARE (privately held) since 1991.
- Jun 2019
operator transition — COFFIN, CRAIG
INDIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — COFFIN, CRAIG - Jul 1987
operator transition — FIRST ATLANTIC CORPORATION
DIRECT OWNERSHIP INTEREST (NOT APPLICABLE) — FIRST ATLANTIC CORPORATION