Memory care
Sistersville Center
0.00 reviews · 0 verifiedSISTERSVILLE, WVLic. 515131
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
FINECMS fine: $38,255Source: CMS Penalties
Provided by facility
Sistersville Center is a 68-bed skilled nursing facility offering post-hospital, short-term rehabilitation, long-term care, and respite care. The facility accepts Medicare, Medicaid, and most private insurances. It features a memory support unit for residents with Alzheimer's or dementia, and is dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury. Sistersville Center is an AHCA Bronze Quality Award Winner and a VA contracted community partner.
DiningRestaurant-Style Dining
Housekeeping & MaintenanceHousekeeping ServicesLaundry Services
Transportation & ShoppingGeneral Transportation Services
TherapiesOn-Site Rehabilitation Services
Fitness & Wellness ProgramsSalon Services
Outside AmenitiesGardenScenic Views
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.01 total HPRDRN 0.69 · weekend 91%Oct 2025 – Dec 2025
Survey history
9 inspections87 deficiencies on record
Federal IDs
CCN 515131
Overall: 1/5 · Health: 1/5 · Staffing: 2/5 · QM: 3/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Fire safetyApr 2026 · STATE FIRE MARSHAL5 deficiencies
- K-353SS E — Inspect, test, and maintain automatic sprinkler systems.
- K-372SS F — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- K-511SS D — Have properly installed electrical wiring and gas equipment.
- K-918SS D — Have generator or other power source capable of supplying service within 10 seconds.
- K-923SS F — Have proper medical gas storage and administration areas.
Fire safetyApr 2025 · STATE FIRE MARSHAL3 deficiencies
- K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
- K-351SS C — Install an approved automatic sprinkler system.
- K-921SS F — Ensure that testing and maintenance of electrical equipment is performed.
Health surveyApr 2025 · CMS20 deficiencies
- F-550SS E — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-558SS D — Reasonably accommodate the needs and preferences of each resident.
- F-580SS E — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-584SS D — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-622SS D — Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
- F-641SS D — Ensure each resident receives an accurate assessment.
- F-656SS E — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS E — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-684SS E — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-725SS E — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F-803SS E — Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- F-804SS E — Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-814SS F — Dispose of garbage and refuse properly.
- F-842SS E — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F-868SS F — Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
- F-880SS E — Provide and implement an infection prevention and control program.
- F-883SS D — Develop and implement policies and procedures for flu and pneumonia vaccinations.
Health surveyOct 2024 · CMS4 deficiencies
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Health surveyApr 2024 · CMS4 deficiencies
- F-584SS E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-679SS E — Provide activities to meet all resident's needs.
- F-680SS E — Ensure the activities program is directed by a qualified professional.
- F-689SS E — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyFeb 2024 · CMS9 deficiencies
- F-600SS K — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F-607SS K — Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F-609SS K — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-610SS K — Respond appropriately to all alleged violations.
- F-655SS D — Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-756SS E — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-835SS H — Administer the facility in a manner that enables it to use its resources effectively and efficiently.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Fire safetyApr 2023 · STATE FIRE MARSHAL5 deficiencies
- K-222SS F — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-353SS E — Inspect, test, and maintain automatic sprinkler systems.
- K-372SS E — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- K-374SS D — Install smoke barrier doors that can resist smoke for at least 20 minutes.
- K-921SS D — Ensure that testing and maintenance of electrical equipment is performed.
Health surveyApr 2023 · CMS22 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-585SS E — Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-623SS E — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- F-625SS E — Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- F-636SS D — Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
- F-641SS D — Ensure each resident receives an accurate assessment.
- F-656SS E — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-684SS E — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-726SS E — Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- F-730SS E — Observe each nurse aide's job performance and give regular training.
- F-732SS E — Post nurse staffing information every day.
- F-755SS E — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F-756SS E — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-758SS E — Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Health surveyMar 2022 · CMS15 deficiencies
- F-578SS E — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F-584SS D — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F-609SS E — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-695SS E — Provide safe and appropriate respiratory care for a resident when needed.
- F-725SS E — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F-726SS E — Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- F-756SS D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F-757SS D — Ensure each resident’s drug regimen must be free from unnecessary drugs.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-882SS F — Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
- F-886SS D — Perform COVID19 testing on residents and staff.
- F-887SS D — Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
- F-908SS E — Keep all essential equipment working safely.
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Write a reviewOperated by GENESIS HEALTHCARE (privately held) since 1994.
- Feb 2015
operator transition — GENESIS HOLDINGS LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GENESIS HOLDINGS LLC - Feb 2015
operator transition — GENESIS HEALTHCARE LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GENESIS HEALTHCARE LLC - Feb 2015
operator transition — SUN HEALTHCARE GROUP INC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SUN HEALTHCARE GROUP INC - Feb 2015
operator transition — GEN OPERATIONS I LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GEN OPERATIONS I LLC - Feb 2015
operator transition — GENESIS OPERATIONS LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GENESIS OPERATIONS LLC - Feb 2015
operator transition — GENESIS HEALTHCARE INC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GENESIS HEALTHCARE INC - Feb 2015
operator transition — WHITMAN, ARNOLD
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — WHITMAN, ARNOLD - Feb 2015
operator transition — GEN OPERATIONS II LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — GEN OPERATIONS II LLC