Assisted living
SONTERRA HEALTH CENTER
0.00 reviews · 0 verifiedSAN ANTONIO, TXLic. 676158
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
DENYCMS payment denial (2 days)Source: CMS Penalties
VBP-SLow SNF VBP readmission measure score (2.5)Source: CMS SNF VBP (PDC)
FINECMS fine: $17,345Source: CMS Penalties
FINECMS fine: $14,901Source: CMS Penalties
FINECMS fine: $48,718Source: CMS Penalties
Provided by facility
Sonterra Health Center in San Antonio offers a welcoming environment for both short-term rehabilitation and long-term care. The dedicated staff collaborates with residents and their families to create personalized care plans. With a focus on comfort and therapeutic service, residents can engage in a variety of activities designed to promote an active lifestyle. The facility features state-of-the-art in-house therapy and skilled nursing services, ensuring that each guest receives the highest quality of care.
CMS Care CompareView on Medicare.gov →
Medicare overall
2/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.10 total HPRDRN 0.39 · weekend 88%Oct 2025 – Dec 2025
Survey history
14 inspections54 deficiencies on record
Federal IDs
CCN 676158
Overall: 2/5 · Health: 2/5 · Staffing: 2/5 · QM: 4/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspectionsShowing 12 of 14 inspections.
Health surveyMay 2025 · CMS16 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-558SS D — Reasonably accommodate the needs and preferences of each resident.
- F-578SS G — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F-585SS D — Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-610SS D — Respond appropriately to all alleged violations.
- F-640SS D — Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- F-655SS D — Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-697SS G — Provide safe, appropriate pain management for a resident who requires such services.
- F-700SS D — Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- F-757SS D — Ensure each resident’s drug regimen must be free from unnecessary drugs.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-880SS D — Provide and implement an infection prevention and control program.
Fire safetyMay 2025 · STATE FIRE MARSHAL1 deficiencies
- K-355SS D — Properly select, install, inspect, or maintain portable fire extinguishes.
Health surveyApr 2025 · CMS2 deficiencies
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Health surveyMar 2025 · CMS2 deficiencies
- F-609SS D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F-760SS J — Ensure that residents are free from significant medication errors.
Health surveySep 2024 · CMS1 deficiencies
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Health surveyAug 2024 · CMS2 deficiencies
- F-656SS J — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-689SS J — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyJun 2024 · CMS3 deficiencies
- F-732SS E — Post nurse staffing information every day.
- F-761SS E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-812SS D — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Health surveyApr 2024 · CMS6 deficiencies
- F-641SS E — Ensure each resident receives an accurate assessment.
- F-656SS E — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-657SS D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-727SS E — Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Fire safetyApr 2024 · STATE FIRE MARSHAL1 deficiencies
- K-918SS F — Have generator or other power source capable of supplying service within 10 seconds.
Health surveyMar 2024 · CMS3 deficiencies
- F-583SS D — Keep residents' personal and medical records private and confidential.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Health surveyDec 2023 · CMS2 deficiencies
- F-656SS D — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Health surveyAug 2023 · CMS2 deficiencies
- F-580SS D — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F-842SS D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Write a reviewOperated by THE ENSIGN GROUP (privately held) since 2007.