Memory careIndependent livingAssisted living
St. Ann's Community
0.00 reviews · 0 verifiedRochester, NYLic. 335081
FINECMS fine: $51,301Source: CMS Penalties
FINECMS fine: $4,194Source: CMS Penalties
INSPECTMost recent health inspection is more than 2 years oldSource: CMS Provider Information
Provided by facility
St. Ann's Community offers a range of services including retirement living, assisted living, memory care, and skilled nursing. With a commitment to providing care and comfort for seniors, the facility has been serving the Finger Lakes Region for over 150 years. Residents can enjoy a supportive community with professional staff dedicated to enhancing their quality of life. The facility features various communities such as St. Ann’s Home, Chapel Oaks, and Cherry Ridge, each designed to meet the diverse needs of seniors.
TherapiesOn-Site Rehabilitation Services
Inside AmenitiesChapel/Meditation Room
Safety & SecuritySecured Memory Care Unit
CMS Care CompareView on Medicare.gov →
Medicare overall
4/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.68 total HPRDRN 0.45 · weekend 93%Oct 2025 – Dec 2025
Survey history
7 inspections28 deficiencies on record
Federal IDs
CCN 335081
Overall: 4/5 · Health: 4/5 · Staffing: 4/5 · QM: 4/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspections
Health surveyJan 2025 · CMS1 deficiencies
- F-686SS G — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Health surveyApr 2024 · CMS3 deficiencies
- F-658SS D — Ensure services provided by the nursing facility meet professional standards of quality.
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-880SS D — Provide and implement an infection prevention and control program.
Fire safetyApr 2024 · STATE FIRE MARSHAL3 deficiencies
- K-345SS F — Have approved installation, maintenance and testing program for fire alarm systems.
- K-372SS E — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- K-923SS D — Have proper medical gas storage and administration areas.
Health surveySep 2022 · CMS4 deficiencies
- F-607SS E — Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F-655SS E — Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-836SS D — Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Fire safetySep 2022 · STATE FIRE MARSHAL6 deficiencies
- K-222SS D — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-324SS E — Provide properly protected cooking facilities.
- K-345SS E — Have approved installation, maintenance and testing program for fire alarm systems.
- K-355SS E — Properly select, install, inspect, or maintain portable fire extinguishes.
- K-363SS E — Install corridor and hallway doors that block smoke.
- K-918SS E — Have generator or other power source capable of supplying service within 10 seconds.
Health surveyJan 2020 · CMS5 deficiencies
- F-610SS D — Respond appropriately to all alleged violations.
- F-688SS D — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-761SS D — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-805SS D — Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Fire safetyJan 2020 · STATE FIRE MARSHAL6 deficiencies
- K-211SS E — Keep aisles, corridors, and exits free of obstruction in case of emergency.
- K-222SS E — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- K-321SS E — Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- K-363SS E — Install corridor and hallway doors that block smoke.
- K-918SS E — Have generator or other power source capable of supplying service within 10 seconds.
- K-923SS E — Have proper medical gas storage and administration areas.
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Write a reviewOperated by Unverified operator (CMS) (privately held) since 1967.