Assisted living
SYMPHONY MAPLE CREST
0.00 reviews · 0 verifiedBELVIDERE, ILLic. 145990
JKLRecent citation with immediate-jeopardy / high severity (J/K/L)Source: CMS Health Citations
DENYCMS payment denial (36 days)Source: CMS Penalties
VBP-SLow SNF VBP readmission measure score (0.0)Source: CMS SNF VBP (PDC)
FINECMS fine: $39,683Source: CMS Penalties
VBPLower SNF VBP program ranking (#12,947)Source: CMS SNF VBP (PDC)
VBP-THigh nursing staff turnover in VBP period (67%)Source: CMS SNF VBP (PDC)
Provided by facility
Sapphire at Maple Crest, formerly Symphony of Maple Crest, is a premier post-acute and long-term care facility in Maple Crest. The facility offers specialized clinical programming, short-term rehabilitation, and long-term care tailored to each resident’s needs. With a focus on complex clinical care and superior rehabilitation services, Sapphire at Maple Crest aims to enhance the comfort and well-being of every resident. The facility provides a variety of premium rehabilitative services and amenities designed to support health and happiness.
TherapiesOn-Site Rehabilitation Services
CMS Care CompareView on Medicare.gov →
Medicare overall
1/5Medicare.gov Care Compare stars are shown for context only. They are never part of the Unbeatable composite score.
Staffing (PBJ)
3.15 total HPRDRN 0.46 · weekend 88%Oct 2025 – Dec 2025
Survey history
15 inspections46 deficiencies on record
Federal IDs
CCN 145990
Overall: 1/5 · Health: 2/5 · Staffing: 1/5 · QM: 4/5
Unbeatable ratings come only from verified family, staff, and professional reviews on this site. CMS stars, staffing, and citations are public regulatory signals — useful for context, not blended into our score.
Recent inspectionsShowing 12 of 15 inspections.
Health surveyMar 2026 · CMS1 deficiencies
- F-880SS D — Provide and implement an infection prevention and control program.
Health surveySep 2025 · CMS1 deficiencies
- F-686SS G — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Health surveyMar 2025 · CMS1 deficiencies
- F-755SS D — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Health surveyNov 2024 · CMS9 deficiencies
- F-550SS D — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-692SS D — Provide enough food/fluids to maintain a resident's health.
- F-695SS D — Provide safe and appropriate respiratory care for a resident when needed.
- F-725SS F — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F-759SS D — Ensure medication error rates are not 5 percent or greater.
- F-761SS E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F-880SS E — Provide and implement an infection prevention and control program.
Health surveyNov 2024 · CMS1 deficiencies
- F-689SS G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyOct 2024 · CMS1 deficiencies
- F-689SS K — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Health surveyJul 2024 · CMS2 deficiencies
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Health surveyJun 2024 · CMS1 deficiencies
- F-600SS D — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Health surveyApr 2024 · CMS2 deficiencies
- F-744SS D — Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
- F-947SS F — Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Health surveyFeb 2024 · CMS1 deficiencies
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
Health surveyFeb 2024 · CMS1 deficiencies
- F-776SS D — Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Health surveyOct 2023 · CMS10 deficiencies
- F-583SS D — Keep residents' personal and medical records private and confidential.
- F-677SS D — Provide care and assistance to perform activities of daily living for any resident who is unable.
- F-684SS D — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F-686SS D — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F-689SS D — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F-690SS D — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F-800SS E — Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
- F-805SS E — Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
- F-812SS E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F-880SS D — Provide and implement an infection prevention and control program.
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Write a reviewOperated by SYMPHONY CARE NETWORK (privately held) since 2000.
- Jan 2019
operator transition — WILLOW DELTA TRUST
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — WILLOW DELTA TRUST - Nov 2011
operator transition — SYMPHONY HEALTHCARE LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST (99%) — SYMPHONY HEALTHCARE LLC - Nov 2011
operator transition — SYMPHONY ML LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SYMPHONY ML LLC - Nov 2011
operator transition — HARTMAN, DEBRA
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — HARTMAN, DEBRA - Nov 2011
operator transition — SYMPHONY MONARCH HOLDINGS, LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SYMPHONY MONARCH HOLDINGS, LLC - Nov 2011
operator transition — SYMAG HOLDINGS LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST (NO PERCENTAGE PROVIDED) — SYMAG HOLDINGS LLC